Do you ask why frequently? I once had a boss who asked why over and over -- beyond a reasonable amount of times. It starts to feel like a persecution. We need to know why, but we also need to use the question carefully. How we ask "why" matters, as does how many times we use it. When we're doing a root cause analysis on a problem, we might ask why five or six times on a perceived cause to search for its root. But that's on a thing, on a process, on a condition -- not on a person. Go ahead and ask "why" but realize that most people don't enjoy the question. -- Doug Smith
by doug smith