High Performance Leadership

People sometimes disappoint. Whether it is intentional, accidental, or something in between, it happens. People also intend to do their best. Our expectations influence our team members one way or another -- positive intentions and expectations are a better match than negative expectations and whatever happens next. Expect the best from people and let them know: nothing less will do. -- doug smith  

Ever fall in love with a plan? We can plan so thoroughly that the plan feels invincible, but it's not. We can plan with such precision that we think we're ready for anything. We're not ready for anything. Things have a way of changing in ways we did not expect. If your plan was made before things hanged it's time to change your plans. We don't need to get upset. We need to get up and going. -- doug smith  

There's a lot of good advice out there. It's tempting to gather it all, gather some more, and then keep gathering. And, we should keep learning. Oh, and if we want to  put all that learning to use, we should use it.  Your philosophy only works if you do. -- doug smith

The best leaders will eventually make things easier for you, but first they toughen you up. And, that's not easy at all. -- doug smith

Over-charging is the worst possible customer service. Charge a fair price. Amortize your costs if you have to, but keep your price affordable for the people who need your product or service most. Ir will pay off in the long run, and you'll feel better about it right away. -- doug smith

Keep your goals simple and keep your work on them steady. Goals are nice to have. Action is essential.  -- doug smith  

Focus on finding kindness and you'll find more of it. -- doug smith