Do you know anyone who makes everything more dramatic than it needs to be? The argument, the debate, the decision, the disappointment -- all become episodes of an opera-ish act. It wears us down all designed to get the drama-demon what they want. Or is it? Could it also be an uncovered need? Could it also be a cry for help that is clumsy yet genuine? How can we know? How can a leader ever know? We can stay curious. We can question with the idea of learning, of opening up possibilities, of staying genuinely curious as if we don't know the answer -- because we probably don't. Drama is a choice among many possibilities. Our response is also a choice. -- doug smith