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Expect the Best

People sometimes disappoint. Whether it is intentional, accidental, or something in between, it happens. People also intend to do their best. Our expectations influence our team members one way or another -- positive intentions and expectations are a better match than negative expectations and whatever happens next. Expect the best from people and let them know: nothing less will do. -- doug smith  
Recent posts

Things Change

Ever fall in love with a plan? We can plan so thoroughly that the plan feels invincible, but it's not. We can plan with such precision that we think we're ready for anything. We're not ready for anything. Things have a way of changing in ways we did not expect. If your plan was made before things hanged it's time to change your plans. We don't need to get upset. We need to get up and going. -- doug smith  

Work Your Philosophy

There's a lot of good advice out there. It's tempting to gather it all, gather some more, and then keep gathering. And, we should keep learning. Oh, and if we want to  put all that learning to use, we should use it.  Your philosophy only works if you do. -- doug smith

Set a Fair Price

Over-charging is the worst possible customer service. Charge a fair price. Amortize your costs if you have to, but keep your price affordable for the people who need your product or service most. Ir will pay off in the long run, and you'll feel better about it right away. -- doug smith

Readiness

Have you ever been so focused on a goal that you missed an opportunity? The trouble is, by the time I realize that's happening, the opportunity is gone. Forever. It does take focused effort to achieve our goals, but not so much that we lose track of reality. Not so much that we miss what's going on around us. That goal IS important, but only until it isn't.  Move forward, but keep processing. Keep learning. Keep feeling. Keep ready for the next surprise. -- doug smith  

Great Goals

You don't have to trick yourself or hyper-motivate yourself to achieve your goals -- just pick goals that you really care about. It's not a great goal until you can't stop thinking about it. -- doug smith  

Old Advice

Old advice could still be good -- if it ever was good. Some old advice does not age well and so we throw it out. Stock market tips from 1980 won't do you much good today. Fashion statements from 1990 probably won't serve you well now. But some old advice holds up well. Take care of others. Tell the truth. Always do your best. Lots of old advice is still great advice. What's your best advice? -- doug smith