Deliver Quality AND Quantity

Do you ever feel forced to choose between quality or quantity? You either make it right or you simply get it done fast?

That's a false choice. It's not either/or. Sure, it's tougher to do more and do it well. That's why we train. That's why we focus. That's why we work hard.

I've had times when I worked very carefully, very slowly, and very fastidiously on something to get it perfect. And you know what? It did not end up perfect. It ended up plenty good, but plenty good could have been reached in half the time.

I'm not saying cut corners. Do things right. Build in quality. Find the ways to make your processes, your thinking, and your doing faster, better and smarter. Build in quality AND quantity.

Because in today's fast-paced, highly competitive, rapidly changing world, what other choice have you?

-- Doug Smith

Comments

Celebrate Progress

When was the last time that you were frustrated in trying to learn something? If you can't remember, maybe it's time to learn something new -- something tough and challenging. Truly worthwhile endeavors are often struggles. The satisfaction comes not only in the final result, but also in the progress toward that final result. The best way to avoid a sad let-down once a goal is achieved is to enjoy the journey all the way thru. Celebrate your progress! Not so much that you feel finished, but enough so that you feel able. Celebrate progress, and then keep on progressing. As that beat poet and philosopher Harry X. Tudas once said, "Feel in the groove but continue to improve." -- doug smith

Muscle Up

Weakness is no excuse to claim victimhood. Muscle up. Courage-up. Face your challenges without excuses. -- doug smith

Feedback Takes Practice

How good are you at providing feedback? If you're not sure, ask your team members. If you are good at it, they'll tell you. If you're not good at it, then maybe they will and maybe they won't. Feedback does not come easy. Skillful, useful feedback that improves both performance AND self-esteem is a delicate balance of recognizing positives and occasionally providing insights on areas of improvement -- all placed into the context of why it matters. Without the "why" -- why the feedback matters, why the improvement matters, why the performance matters, all the feedback you can muster will only fluster whoever you provide it to. Tell them what they did that was great, ask how they could make it even greater, and share with them why it all makes a difference. Because unless it really makes a difference who cares? Feedback, like any skill, takes practice. -- doug smith

Better, Not Bitter

Recognition of our flaws should improve us, not break us. -- doug smith

The Five Qualities of Successful Leaders

What makes a leader successful? There are many lists. Sometimes the lists go as high as 100 qualities. Sometimes they are fewer competencies but still too many to remember and too many to clearly assess on a personal basis. It's part of the difficulty of taking a 360 evaluation and making sense of it. I like Adam Bryant's approach of focusing on five key leadership traits. We can quibble about which five leadership traits matter the most, but this is a workable list. My own work has also identified five leadership traits that I believe clearly shows the strengths needed and how great leaders use their flexibility (or centeredness) to optimize their use of those strengths, even though we each vary in which strengths we use the most. It is built on the work of centuries of personality sorters and bears similarities to several prominent ones which focus on four traits. I see these four strengths as Clarity, Courage, Creativity and Compassion. The fifth s

Leadership Warning

If you visit the dark side, don't get stuck there. -- doug smith

Know Why You Do What You Do

Remember that advertising slogan for a very questionable publication that kept saying "Inquiring minds want to know"? We all have inquiring minds. We all need to know. And what we need to know the most is why. Why do we do what we do. What makes what we do cool, important, necessary? It's never just a job. It's never just an interaction. There is always a reason why. Know why. Figure out your why. Identify your mission. Then roll with it. -- Doug Smith P.S. My good friend David Spiegel has pointed out that Simon Sinek is a great source on WHY. Here's the video where I first was drawn to his thinking on this:

Pausing Purity

Judging someone does not change them. Still, don't high performance leaders need a sense of judgment? Forgiving someone does not correct the fault. Still, isn't forgiveness necessary for a growing leader? Changing does not change the past. Still, leaders always change. Purity is a tough standard to match. Maybe pause perfection long enough to improve. -- doug smith

Building Discipline

It would be easy to skip my morning, or afternoon, or evening push-ups. Heck, I did skip them for most of my life. But regular exercise is a discipline that won't do itself. We don't have to like or enjoy discipline-building habits in order to need them. The drills prove, over and over, that we do. Start small if you need to, but definitely start. -- doug smith

Get Ready

Leadership: you can plan the very best plans possible and still miss. Whatever you were expecting, get ready for a surprise. Is that sometimes annoying? Sure -- and if we frame it cleverly enough, the surprises can also be energizing. They are coming anyway, let's make the best of it. -- doug smith

High Performance Leadership

Search This Blog