Leading Imperfect Teams

Wouldn't it be nice if our teams were perfect?

Every team eventually goes off the rails. It's up to the team leader to get the team back on track.

-- doug smith

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The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup...

Nobody Is Interested In Excuses

Imagine this - you've been expecting someone on your team to complete an important task. The deadline is looming. You're ready for the deliverable at any time, and then...and then they start the list of excuses why they can't complete the task. No fun, right? Not acceptable, true? True for you, and true for others who rely on you as well. Leading for success leaves little room for excuses. When I worked at Whole Foods one of my bosses once said, "we live in the land of no excuses." It was true there then, and it's true here now. Nobody is interested in any excuses. -- Doug Smith

Not Too Many Goals

How many goals should you have? Is there a limit? I've known people who said that they had a hundred goals. They were working their way thru the list and checking them off one by one. Good for them. I could never do that. It's too many. How do you even keep that many straight? How do you build energy for them? Some people call a list like that a bucket-list. If that's what it is, it isn't so much a list of goals as plans for experience. That's very different. Goals require work. Goals require attention. Goals require a level of focus seldom afforded anything else. The discipline that takes limits the capacity anyone has for setting goals. We can only do so much. Of course, we aspire to do more. Of course we put lots of stretch into our goals and our list of goals. But, we can only do so many. I can't tell you what that number is. I find that 5 goals a day is a good number for me. Five achievable goals for each day and another 3 - 5 major goals that ca...

Forget What You Know?

Does it ever make sense to forget what you know? What if what you know is certain and true? What if you simply believe it to be true, but beyond your knowledge it isn't true at all? Sometimes learning requires the suspension of what we think is true. We need to be able to entertain a contradiction or paradox long enough to find a new perspective. Maybe we will change our mind, maybe we won't, but we give it air time. We let it breathe. We expand our world of possibilities just long enough to see if we're missing something important. Creatives are constantly willing to forget what they think they know to learn something far more useful. Something far more magical. Something far more brilliant. And, possibly something far more true. Sometimes it happens. Sometimes it does not and we are free to hold to what we already believe. But without trying, without the willingness to suspend judgement for long enough to see anew -- how will we ever know? -- Douglas Brent...

Taking Responsibility

High performance leaders take responsibility for everything that matters to them and speak up when necessary. If it is important, a leader is involved. Even when high performance leaders delegate (and they delegate a great amount) they stay in touch, stay involved, stay informed. That's not the same as micromanaging -- it's keeping interest, keeping focus, keeping attention on critical matters. Keep in mind that people may not always know what's important to you. With so much going on in your team already, it can be easy for a detail to slip away and for a task to stay undone. High performance leaders don't let that happen. Attention brings results. How do you keep your focus on what matters most to you? In what ways do you demonstrate your sense of responsibility? What important matter do you need to attend to right now ? -- Douglas Brent Smith http://frontrangeleadership.com

What You Need

Use what you've learned to become what you need. -- doug smith

Skip the Meetings That Don't Matter

How much time do you waste in meetings that don't matter? Oh, they probably matter to someone. Whoever called the meeting must think it's necessary. But the agenda (if there is an agenda) does not include you or any goals that you are working on. Maybe it's not aligned with your mission or values. Maybe it is just a status update or something worse -- a meeting for the sake of meeting. Do you really have time for that nonsense? It takes courage, but it's well worth it to screen the meetings that you attend. Whenever you have a choice, if the meeting makes no sense to you and if there is a better use of your time, skip the meeting. Be polite, let your organizer know you won't be attending. Or before you send your intention not to attend, first ask if there is something relevant at the meeting that you're working on. Is there a goal that you need to contribute to? Is that a problem that you can help solve? Will the meeting move goals that you are working on ...

Stay With Compassion

Leaders need courage. They also need compassion. We can use our compassion to balance our courage, and use our courage to increase our compassion. Compassion is so vital we must never give up on it. No matter how angry we are, no matter how disappointed we feel, no matter how high the stakes -- stay with compassion. If it cannot be done with compassion, it should not be done. -- doug smith

Are You That Kind of Leader?

How do you know what your people want? If you assume that they want what you want, you could be wrong. If you assume that they need what you need from a manager or supervisor, you could be missing something critically important. Different people respond to different styles. While certain aspects of leadership may be universally important -- for instance I think that all leaders do a better job when they develop their clarity, courage, creativity and compassion -- how you interact with each team member also matters, and how they look for you to interact may be different from person to person. Ask. Find out. Get to know your team members. See what they're looking for in a leader and then determine if that's what they really need. We sometimes need to manage one person at a time. -- Douglas Brent Smith http://frontrangeleadership.com

It Takes Collaboration and Individual Performance

How was your most recent brainstorming session? What's your experience at group creativity? Chances are, your performance has been mixed. Getting people together is a wonderful way to get lots of ideas, and sometimes when you get lots of ideas you get great ideas. But not always. People want to get along. A skillful facilitator can make sure (most of the time) that the group does get along. What is more difficult is assuring the sponsor of the session that the outcomes will be what they want. Some people work well in groups, and some work well individually. Some great ideas come when people think on their own. These are some of the points brought out in the summary article from the Wharton School of Business. Here's there promo and link: How Group Dynamics May Be Killing Innovation To come up with the next iPad or Amazon, the pacesetters of the future need solitary brainstorming time, according to new Wharton research. In a paper titled, "Idea Genera...

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