Skip to main content

High Performance Leaders Are Accountable

My friend and fraternity brother David Spiegal operates a variety of businesses, models success in many ways, helps people become healthier and happier, and more -- all while being a loving family figure and man of faith.

Occasionally, I'll like one of his daily emails so much that I publish it here, word for word. I'm doing that today because, well, it's thought-provoking AND he refers to me in it. (My humble response follows his article as a comment.)

Here's Dave...

"Leadership is not a license to do less; it is a responsibility to do more."
-Simon Sinek-Leaders Eat Last 
September Word of the Month:
ACCOUNTABILITY

Yesterday was a really great day. The weather was pleasant and I found myself in a really fantastic mood. At one point I was singing along with one of my favorite songs on the radio. I don't mean singing like following a long. I mean belting it out as if I were a finalist on America's Got Talent.
I made some long over due phone calls.
I cleaned up a multitude of emails and tidbits that were cluttering my desk.
Like I said, it was a really great day.
Today when I awoke the skies were even brighter than yesterday. So why if that's the case am I in such a dower mood on the the first day of September and another How Am I Doin' Friday?
It has a lot to do with the September word of the month, accountability.
Like any one else, I come in contact with and have to deal with a lot of different people.
Each and every one of them have their own idiosyncrasies.
Some may call them quirks or peculiarities.
That's what makes us individuals not automatons.
We recognize them and for the most part we deal with them to the best of our abilities.
Some times these "quirks" become a bit much.
They create an uncomfortable environment for those who have to deal with them.
For years now it has been the "in" way of being to "just be me".
Accept me as I am is the norm of the day.
Much like the attitude that spawned Gordon Gecko's famous line from the movie Wall Street "Greed is Good", bad behavior disguised as "well it's just my way" has become the accepted practice.
Let me fill you in on a little secret.
Greed is not good.
Neither is bad behavior disguised as quirkiness.
We have a responsibility when we interact with others.
I get the whole "I have to be true to myself" stuff.
However,if me being me is just flat out weird, then maybe me should go live in the woods by myself.
When others are effected by my idiosyncratic behavior, I have the responsibility of curbing my quirkiness while working in and around them.
ACCOUNTABILITY
How do my actions effect those around me?
Did I leave a mess on the table I just ate at at the fast food restaurant?
Did I flush the toilet after I used it?
Did I put the seat down?
These are small examples of personal accountability.
It comes along with common decency.
If others are depending on me to do something, it's Nike time.
Just Do It!
Simply saying "oops , I forgot, but hey that's just how I am" does not cut it.
My friend and colleague Doug Smith who coaches companies around leadership and team work may have some insight into dealing with this "accept me as I am" modality that permeates today's world and maybe he can shed some light on it for me.
Maybe I'm just old fashioned.
I hold open doors for people ...all people not just pretty women.
I say please and thank you and good morning and yes I even smile at people.
And most importantly, if it is my responsibility to get something done. particularly when it may effect others, I make sure it gets done.
ACCOUNTABILITY!
If getting something done is your responsibility, hold yourself accountable and make sure that it gets done!
Shabbat Shalom! 

David Spiegel




Comments

  1. David,
    Interesting article, and thanks for tossing the question my way!

    Accountability is essential. And, while individualism is a spice that makes creativity more lively, it does not give leaders (or anyone else) any right to overlook the rights and needs of others. A leader's first task is to serve. To find a need and fill it, influencing others along the way to contribute.

    Forgetting is never an excuse. In fact, high performance, centered leaders do not make excuses. Here's the trouble with excuses: they do not accomplish anything AND no one believes them. All an excuse does is put a scar on whatever trust exists.

    We all make mistakes. We all require forgiveness. But making excuses (especially lame ones) implies permission to keep being sloppy with those mistakes. No such permission exists.

    Thanks for again generating great ideas!




    Doug Smith

    ReplyDelete

Post a Comment

Popular posts from this blog

The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup

Let Them See You Work

If you can't seem to hire good performers with a solid work ethic, you might need to develop them. Maybe start by showing them what that looks like, or as John Maxwell has said "Know the way, show the way, and go the way." You know, walk the talk. I know a LOT of leaders who complain about work ethic. Maybe they need to let their people see them work... -- doug smith  

Start Positive

I went thru a grumpy period in my life. It was like a rut that was so deep no light could get in. It fed on its own bumpy grumpiness until that's all I could feel. Yuck. Forget that now. Now, I start with a positive thought. I could be wrong about finding the silver lining, but I've learned that I won't see the silver lining unless I look for it, and that's the place to start. Even the smallest positive effort has a positive impact. Let's start there. -- doug smith  

Freedom and Responsibility

Freedom without responsibility produces more harm than good. Responsibility without freedom sparks certain revolution.  High performance leaders don't FIND the balance, they CREATE the balance. Start by listening. -- doug smith

Celebrate Progress

  When was the last time that you were frustrated in trying to learn something? If you can't remember, maybe it's time to learn something new -- something tough and challenging. Truly worthwhile endeavors are often struggles. The satisfaction comes not only in the final result, but also in the progress toward that final result. The best way to avoid a sad let-down once a goal is achieved is to enjoy the journey all the way thru. Celebrate your progress! Not so much that you feel finished, but enough so that you feel able. Celebrate progress, and then keep on progressing. As that beat poet and philosopher Harry X. Tudas once said, "Feel in the groove but continue to improve." -- doug smith

Perfect Relationships

Is your partner perfect? Are you? I've made enough mistakes in my life and in my relationships to know that the search for perfection is illusive at best and at worst, frustrating. There are no perfect people out there waiting for us, to fall in love with us, to fix us, to bring us what we need, to fulfill our dreams. But that's OK. In fact, that's wonderful. We don't need a perfect person in order to create love. Love creates the perfect person. -- Douglas Brent Smith

Be Demanding, Not Demeaning

Are you a demanding leader? The good news is that people like to be challenged. They won't ever ask you for it, but they enjoy the feeling of accomplishment that is only obtained by tackling something tough. So you can be a demanding leader. As long as you are respectful as well. No one, absolutely no one, wants to work for a demeaning leader. Someone who insults your integrity or your character is no fun to be around -- and even worse, is not effective. As a motivator, demeanors diminish rather than build. No insults. No lost patience. No anger. Persistent, gentle prodding. Strong instructions and insistent follow-up, yes. Insults - no. Leaders can be demanding without being demeaning. Go for it. -- Doug Smith

Keep Growing

Photo by Brian Miller How do you handle setbacks? I've had some big setbacks lately, mainly on the interpersonal side of my life, and I'm rolling with them. Evolving. Growing. But growing can hurt, and before you get to the top of the soil the garden looks really dark. Keep growing. Challenges I've never expected have emerged, pushing and shoving me around like some stranger in a subway. The tunnel is long and dark and cold. Keep growing. Work waits to keep some level of focus. Friends call and help. Crap keeps flying and even Facebook feels like a persecution chamber when things have turned against me. But I remember... Keep growing. Life's most difficult moments are not requested. We don't savor them. We don't celebrate them. But given the awareness to discover what led us to this point and what we can learn, we can grow. Keep growing. I'm hoping you are having a great week my friend. I'm hoping that you are learning and achievi