Skip to main content

High Performance Leaders Are Accountable

My friend and fraternity brother David Spiegal operates a variety of businesses, models success in many ways, helps people become healthier and happier, and more -- all while being a loving family figure and man of faith.

Occasionally, I'll like one of his daily emails so much that I publish it here, word for word. I'm doing that today because, well, it's thought-provoking AND he refers to me in it. (My humble response follows his article as a comment.)

Here's Dave...

"Leadership is not a license to do less; it is a responsibility to do more."
-Simon Sinek-Leaders Eat Last 
September Word of the Month:
ACCOUNTABILITY

Yesterday was a really great day. The weather was pleasant and I found myself in a really fantastic mood. At one point I was singing along with one of my favorite songs on the radio. I don't mean singing like following a long. I mean belting it out as if I were a finalist on America's Got Talent.
I made some long over due phone calls.
I cleaned up a multitude of emails and tidbits that were cluttering my desk.
Like I said, it was a really great day.
Today when I awoke the skies were even brighter than yesterday. So why if that's the case am I in such a dower mood on the the first day of September and another How Am I Doin' Friday?
It has a lot to do with the September word of the month, accountability.
Like any one else, I come in contact with and have to deal with a lot of different people.
Each and every one of them have their own idiosyncrasies.
Some may call them quirks or peculiarities.
That's what makes us individuals not automatons.
We recognize them and for the most part we deal with them to the best of our abilities.
Some times these "quirks" become a bit much.
They create an uncomfortable environment for those who have to deal with them.
For years now it has been the "in" way of being to "just be me".
Accept me as I am is the norm of the day.
Much like the attitude that spawned Gordon Gecko's famous line from the movie Wall Street "Greed is Good", bad behavior disguised as "well it's just my way" has become the accepted practice.
Let me fill you in on a little secret.
Greed is not good.
Neither is bad behavior disguised as quirkiness.
We have a responsibility when we interact with others.
I get the whole "I have to be true to myself" stuff.
However,if me being me is just flat out weird, then maybe me should go live in the woods by myself.
When others are effected by my idiosyncratic behavior, I have the responsibility of curbing my quirkiness while working in and around them.
ACCOUNTABILITY
How do my actions effect those around me?
Did I leave a mess on the table I just ate at at the fast food restaurant?
Did I flush the toilet after I used it?
Did I put the seat down?
These are small examples of personal accountability.
It comes along with common decency.
If others are depending on me to do something, it's Nike time.
Just Do It!
Simply saying "oops , I forgot, but hey that's just how I am" does not cut it.
My friend and colleague Doug Smith who coaches companies around leadership and team work may have some insight into dealing with this "accept me as I am" modality that permeates today's world and maybe he can shed some light on it for me.
Maybe I'm just old fashioned.
I hold open doors for people ...all people not just pretty women.
I say please and thank you and good morning and yes I even smile at people.
And most importantly, if it is my responsibility to get something done. particularly when it may effect others, I make sure it gets done.
ACCOUNTABILITY!
If getting something done is your responsibility, hold yourself accountable and make sure that it gets done!
Shabbat Shalom! 

David Spiegel




Comments

  1. David,
    Interesting article, and thanks for tossing the question my way!

    Accountability is essential. And, while individualism is a spice that makes creativity more lively, it does not give leaders (or anyone else) any right to overlook the rights and needs of others. A leader's first task is to serve. To find a need and fill it, influencing others along the way to contribute.

    Forgetting is never an excuse. In fact, high performance, centered leaders do not make excuses. Here's the trouble with excuses: they do not accomplish anything AND no one believes them. All an excuse does is put a scar on whatever trust exists.

    We all make mistakes. We all require forgiveness. But making excuses (especially lame ones) implies permission to keep being sloppy with those mistakes. No such permission exists.

    Thanks for again generating great ideas!




    Doug Smith

    ReplyDelete

Post a Comment

Popular posts from this blog

Now Means Now

How do you feel when someone says that they will do something right away, and then they don't? When I say "now!" I mean immediately, and without over-thinking. never under estimate the temptation  to overthink (I think I just did!) When is now? How about now? -- Doug smith  Looking for leadership training? That's what I do: doug smith training

Personally

Improving performance does require us to take our work seriously. But it does not require us to take ourselves too seriously. Taking things personally is a waste of self-esteem. -- doug smith  

Get Going!

What goal are you working on? Maybe you don't spend every minute of every day working on your goals. I certainly don't. But when I do work on my goals they propel me forward. They get me going. Find your favorite goal. Work on it.  Even if you start with the smallest task. Put one task after the other like little steps leading to a lofty elevation. Goals get us going. Because standing still goes nowhere. -- Doug Smith

Life Never Stops Teaching

Which learning curve are you climbing? The lessons keep coming. When we keep growing, our energy sparks with new creativity, new courage, new compassion, and new clarity. When we keep growing, life's adventure brings more smiles than troubles. High performance leaders make it a point to keep learning. That means taking on the tough assignments. That means listening to the needs of your team and building on their ideas. That means constantly debriefing, decoding, and deciding. There's a lesson in all of this somewhere. Centered leaders find the lesson and grow. Life never stops teaching. What have you learned today? -- Doug Smith

Promise and then Deliver

Be careful what you promise to gain a new customer. They are only new for a day. After that, expectations continue even if you forget your promise.  Be careful what you promise. Do you have what you need to give your customers what they want? Because probably, what they want, is what you've promised. -- doug smith   

Start With Decisions

Do you share leadership? The most powerful teams share leadership responsibilities AND attitude. When you develop a team where people feel empowered to take charge, take responsibility, and take ownership you then no longer need to do all the difficult work. Delegation becomes easier. Collaboration feels more natural. Start with decisions. It's fast and easy as a leader to make all of the big decisions, but when you include your team in the conversations it takes to gain mutually shared understandings and collaborative decisions, you no longer have to "sell" your decisions --- people simply know what you as a team have decided and act accordingly. No passive aggressive resistance, no passengers on your team "bus" -- just fully engaged team members. Start with collaborative decisions. The rest will be much easier. -- Doug Smith

Focus on Process

Fix the situation and let people be who they are. As much as you might want to change them, that's not your business. They are doing what they think is right, even if it is horribly wrong. Turn around the situation and watch them rotate, too.  -- doug smith  

Don't Jump!

I do it. You've probably done it, too. It gets us into trouble misinterpreting and reaching false conclusions. Slow down. Ease up from that jump. Stop that jump to conclusions and you'll avoid many big falls. -- doug smith  

More On Now

Now is one of those words that means different things to different people. It implies a sense of urgency. Immediacy.  And, it can mean so much more. When I say "now!" I mean it will not be perfect but it will be DONE. When I say "now!" I mean seriously, attentively, and instantly. When I say "now!" I mean "now for me" without expecting anyone else to follow automatically. If it's not urgent for you, even if it is for me, just let me know. What do you mean when you say now? -- doug smith 

Immediate Feedback

High performance leaders share more positive feedback than criticism, but provide corrective feedback immediately when it is needed. They provide more positive feedback simply because by encouraging others thru each success, the team builds momentum. They provide more positive feedback because they know that people respond to direction that reinforces their efforts. They provide more positive feedback because it works. Corrective feedback cannot be ignored. When people are veering away from the standards, when their habits are becoming unproductive, when they are missing their goals, when they are creating problems for others -- the feedback must be precise and immediate. How are you are providing necessary feedback? What percentage of your feedback providing is positive as compared to corrective?  Why do you think that is? How can you increase the percentage of positive feedback that you provide? -- Douglas Brent Smith Learn more in the workshop:...