Have you ever assumed that a quiet person was fine, in agreement with you, or simply not interested in what was going on?
Quiet people process differently. It can seem like they are disinterested, when really what is going on is important thinking. Maybe we agree. Maybe we don't.
Centered leaders know that quiet people have ideas and feelings, too -- and do not ignore them.
You can count on vocal people to tell you how they feel. It may take a little more patience to identify how a quiet person feels and to get their best ideas flowing forward. But it is worth it.
Are you a quiet person or a vocal one?
How do you make sure that none of your people are ignored or taken for granted?
-- Douglas Brent Smith
P.S.
About half of the people on your team are probably quiet ones -- some focused on results and the others focused on relationships. They bring both the clarity and compassion to your team, so it's well worth your efforts to draw them in and open them up for dialogue. You won't regret it!
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