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Let Them Feel The Consequences

Do you ever rescue your team?

A mistake that I made when I was first starting to supervise was to rescue my team (and everybody on my team) every time they made a poor choice. I considered it compassionate, and maybe it was, but sometimes people need to see the results of their actions. What's to stop me from being rude to a customer if I never see the reaction on the customer's face or have to deal with their disappointment?

What's to stop someone from wasting resources on a project if their resources are constantly expanded?

Sometimes we have to step back, take off our superhero cape, and let results fall where they will.

Centered, high performance leaders sometimes must let people feel the consequences of poor choices.

Not to put them in danger. Not to embarrass them. But to help them learn.

Have you rescued anyone from the consequences of their actions recently? What will you do the next time they need to be rescued?

-- Doug Smith


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Comments

  1. David SpiegelMarch 24, 2016 at 9:43 AM

    Agreed.....mostly....maybe for me".....Centered, high performance leaders sometimes must let people feel the consequences of their choices."

    ReplyDelete

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