Treat People With Kindness

"Wait, you mean I have to achieve all my goals, earn tons of money for the company, AND be nice to people?"

Umm, yes. But remember, kindness does not cost anything at all. When leaders practice human decency they can gain better results anyway, so why not stay kind?

Quick ways to treat people with kindness include:

Listening without judging. Sometimes people just need to vent. In any case, few of us ever believe that we are listened to enough. Listen!
Treat people with respect. Honor their presence with your attention.
Show courtesy in social norms and situations that may vary from person to person
Do the right thing. Say the right thing.
Act in ways that show people are important to you

Leaders are not responsible for other people's feelings, but we are responsible for treating people with kindness.

-- doug smith

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