Skip to main content

What If the Score Changes?

 

Keeping score

What's the problem with keeping score? 

How we measure things keeps changing. Is it better to be the fastest in your field, or to be the one who endures? Is quality more important than quantity? What if you run out?

Peter Drucker is often quoted for his insightful line, "what gets measured gets done." We do need to measure. We do need to differentiate. We also need to remember that scores lead to surprises: people learn how to game the scores, customers shift their interests, metrics morph into new configurations.

Keeping score only matters until it doesn't matter -- and that can happen in a heartbeat.

Are you ready to change? Are you ready to change how you measure that change?

--


key words:

Comments

  1. David SpiegelJanuary 31, 2021 at 11:07 AM

    Keeping score and measuring ones effort are completely different things. One can improve immeasurably without ever having to know the score

    ReplyDelete

Post a Comment

Popular posts from this blog

For example

Get good at something that won't obsolete itself. For example: emotional intelligence creating great conversations encouraging people leadership What would you add to the list? Which ones are you developing? -- doug smith  
Post a Comment
Read more

Your Reputation

More authority means higher levels of responsibility. More power requires more service to others, not less. What you do with your power is who you will be known as. Also, how you use the power you have creates who people will remember you as. How do you want to be remembered? -- doug smith  
Post a Comment
Read more

Measures Matter

Some people measure quantify first and quality later. Some people measure money first and impact to the team later (not even second!). How you measure productivity might determine your character and your reputation. Put people first.  -- doug smith
Post a Comment
Read more

Show Up!

  "You've got to be there. Big decisions are being made!" my former boss told me a long time ago. "If your voice is in the room you might be heard..." It was good advice then and it still is. Show up. When there's a goal you're working on and an opportunity appears to advance that goal -- show up. When changes are being made that will affect you -- show up! When it matters to you -- show up. You won't always get what you want by showing up, but you never will if you don't! -- doug smith
Post a Comment
Read more

High Performance Leadership Combination

We can rationalize anything without making it justified. Leaders should always ask: who is this good for other than me?  High performance leadership does NOT mean performance at any cost. It means performance that serves a noble cause while also benefiting people. High performance leadership is a combination. Results without relationships are shallow and temporary. Take care of both, and you'll be a high performance leader. -- doug smith  
Post a Comment
Read more

Personally

Improving performance does require us to take our work seriously. But it does not require us to take ourselves too seriously. Taking things personally is a waste of self-esteem. -- doug smith  
Post a Comment
Read more