Find the Opposition

High Performance Leaders Combine Courage and Compassion

What do people look for in a leader? I believe that there are four key strengths that leaders must develop: clarity, courage, creativity, and compassion. As leaders we should develop these in connection with each other. I was thinking about this as I was leading a workshop on controlling chaos yesterday. When we are leading our way (and others' way) through difficult situations it is no time to be shy. It's not the time to sit back and wait for something to happen. It's not the time to get passive. High performance leaders make their expectations clear. They raise the bar. They look for people to give their best, speak up, and be assertive. It's easy to go over the edge, though. It's easy to fall into an extreme. Leaders do it frequently and are often portrayed in the media as strong and confident even though that occurs at the expense of other people's self-esteem and well being. Centered, high performance leaders do not lead and achieve at the expense ...

Solving Problems with the Highest Payoff

With so many problems to choose from, which do you pick to solve first? Some people like to build momentum by moving from smallest problem to biggest problem. If this works for you and you're happy with the results, keep doing it. Other people find that once they start with small problems or easy to do tasks that they get stuck there. It becomes too hard to move forward. If this is you, you're probably ready for something different. How about going right for the biggest payoff? When I worked at GE we used a tool called the Payoff / Effort matrix. With so much to work on, we used this tool to determine where to start. Should we put extra effort into something that would provide little payoff? Clearly, not when the same effort could produce more payoff in another area. Solve the problems that provide the biggest payoff first. Not only will you get your biggest problem solved, but you will likely find that you now have more resources and energy to solve other problem...

Perception Frames Your Problem

How do you know for sure if something is a problem? If you see it as a problem, then it is a problem. Your perception will tell you -- not reality, but what you consider important about your reality. If you see it as a problem, shouldn't you do something about it? Centered problem solving sorts through our perceptions and checks in with the perceptions of other people who are effected by the situation. Emotions can trigger misconceptions, so centering ourselves and testing our assumptions is key. Then, if it's still a problem, it's time to do something about it. -- Douglas Brent Smith Bring our Centered Problem Solving workshop to your location and dramatically increase the problem solving skills of the people who attend.

Money Isn't Everything

The profit motive is a poor substitute for genuine value. Money isn't everything. It's not even the most important thing. Oh, sure it's incredibly important. As a person who has many times wondered if there would be enough cash to pay the bills, I have come to respect mightily the value of money. But money is transactional. People are more than transactions. What we value most is more than money can buy, is more than a transaction, is a character of depth and peacefulness, and yes, love that is earned, not bought. Think about that for a minute. -- doug smith

It's About The Cause

The art of leadership is keeping the ego out of the play. It's not about you. It's never about you. As a leader, it's about the cause. -- doug smith

Talk Your Problem Over

Can we talk about it? When a problem is bothering you, can you share that trouble? Do you have people who will listen without judging to your concerns? Do you know a confidante who will hold your secret fears in trust long enough to hear them out? Problems require communication. Deep communication. Listening with curiosity. Speaking with clarity. Knowing what matters and keeping focus on the clear boundaries of a larger vision. Problems are part of the journey, why not make them part of the conversation. The bigger the problem, the greater the need for deeper conversations. Talk your problem over. Build the relationships you need to deal effectively and with respect to the problems at hand. That's how it works best. -- Douglas Brent Smith Curious? Explore our workshop Centered Problem Solving .

High Performance Leaders and Emotions

Are you an emotional leader? I had a boss once who put his fist thru a wall. He got lucky. If he hits a stud, it's a broken hand, at least. But he hit pure dry wall and his fist went right thru. He was making a point. I don't remember what his point was, but it was obvious that he was angry. He was also out of control. Leaders can't afford to look out of control. Scare your team and they'll lose productivity faster than you can say "update the resume." I've lost my temper, too -- but never put my fist thru a wall (at work. I did once in college in the apartment where I lived, but that's another story. Oh, yes I did fix the hole.) Sure, leaders can have emotions. But if our emotions get out of control they get in our way. Our teams panic. Our customers walk. Our families cringe. I'm not advocating any kind of flat line robotics here. Enjoy your emotions. Cry. Laugh. Cuss if you need to. Enjoy the joy that's there in lif...

Feed Your Creativity

Are you filling up your creativity tank? Finding creative activities and appreciating the creative work of others influences how creative we feel and act. We need to recharge. We need to bring more creativity into our life. We need to fill up our creative tank. When you feed your life creativity, you have more to give. Not just more creativity, but more clarity, more courage, and more compassion, too. Creativity sparks development in many areas, keeps you fresh, and propels you forward. The arts are for more than artists. The arts keep us whole. The arts spark our thinking into new areas, new connections. Take in the arts this week - see a play, view some real art (not just pictures, actual paintings or sculptures), take some photos with an actual camera, dance! Experiencing art will rev you up, get you going, and feed your creative supply. From that creative supply you can get more and better ideas. You can solve problems faster. You can take your performance to the next l...

How To Stay Patient

Are you a patient person? Do you ever lose patience with people because they are disappointing you or missing your expectations? I get impatient sometimes. Why can't people do the simple thing I asked, quickly? Why do I have to wait in line? Why don't they understand what I just said? Then I realize that the things I am most impatient about (miscommunication, incomplete service, broken expectations) are sometimes the very things that I am weakest at myself. My impatience comes from my own inner mistakes. I seem to have the least patience with those parts of people that are most like my own. That's sobering to consider and also liberating. It teaches me where my own areas for development appear. It helps me to breathe a bit and become somewhat more patient. It's valuable feedback. Here's how to stay patient: take impatience as early feedback on your own performance (not someone else's). Then work on that. It also helps to breathe, and smile. What ...

Work Your Way There

Big goals need little goals to build momentum. -- doug smith

High Performance Leadership

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