Talk About It

Are your team members skilled at creating deeper conversations? The kinds of conversations that go far below the surface level of day to day trivial. The kind of conversations about values, mission, goals, and (gasp!) feelings.

You do know that your team members are living, breathing critters with (yes...) feelings, don't you?

I remember what it's like as a front line supervisor trying to ignore those feelings. They didn't go away when I ignored them -- they just got more complicated.

Strong teams are built thru deep conversations. Got a problem? Talk about it. Need to focus more on a particular goal? Talk about it. Wondering what comes next? Talk about it.

I remember Susan Scott saying that relationships are built one conversation at a time -- and (most importantly) that the conversation is not about the relationship, the conversation IS the relationship. She also says that the heart of leadership is conversation.

So when we want to be better leaders, the fastest path to that is deeper, more meaningful conversations. We don't need to agree on everything. And yes, that means that we may stir up some emotions. How else can we achieve our difficult goals unless we stir things up and ignite the passion in our work and in our team?

Successful supervisors build strong teams thru honest conversations. No baloney. No lies. Tell your truth openly and with respect, and watch how much respect comes back at you.

-- Doug Smith

Comments

Busy

What to do? High performance leaders prioritize based on mission, vision, values, and goals -- of course! And also, we prioritize based on what will just plain do some good. What's the point in leading unless it is to make a better world? There are enough needs in the world to keep everyone busy improving things. Keep going! -- doug smith

Money Isn't Everything

The profit motive is a poor substitute for genuine value. Money isn't everything. It's not even the most important thing. Oh, sure it's incredibly important. As a person who has many times wondered if there would be enough cash to pay the bills, I have come to respect mightily the value of money. But money is transactional. People are more than transactions. What we value most is more than money can buy, is more than a transaction, is a character of depth and peacefulness, and yes, love that is earned, not bought. Think about that for a minute. -- doug smith

Your Reputation

More authority means higher levels of responsibility. More power requires more service to others, not less. What you do with your power is who you will be known as. Also, how you use the power you have creates who people will remember you as. How do you want to be remembered? -- doug smith

For example

Get good at something that won't obsolete itself. For example: emotional intelligence creating great conversations encouraging people leadership What would you add to the list? Which ones are you developing? -- doug smith

Show Integrity

The goals we seek bring a lot of pull to them. We get wrapped in them. It's useful and it's powerful when we care about our goals so much that they propel us forward and keep us working even when we're tired, beyond the boundaries of our usual limitations. But they should not take us beyond the boundaries of our usual values. They should not trick us into bending the rules just because the rules are in the way. Truly high performance leaders of character who are focused, and centered, and noble maintain integrity. No cheating is ever worth the outcome. Integrity is so rare that many people don't even recognize. If you do, be thankful. We need leaders like you. To truly understand integrity you've got to keep it. Even when it's hard. Even the lines are blurred. -- doug smith

Search and Improve

Sometimes we do things a certain way because we've always done things a certain way. It's easy, it's comfortable, it's probably inadequate and it can certainly be improved. Finding the right process powers your productivity. Better performance starts with better processes. For the next twenty-four hours, pay attention to each process you engage with, and ponder how you might make that process better or, find another better one altogether. -- doug smith

Personally

Improving performance does require us to take our work seriously. But it does not require us to take ourselves too seriously. Taking things personally is a waste of self-esteem. -- doug smith

Measures Matter

Some people measure quantify first and quality later. Some people measure money first and impact to the team later (not even second!). How you measure productivity might determine your character and your reputation. Put people first. -- doug smith

Growing

Mountains never stop growing; why should we? It came as a surprise to me to learn that the Rocky Mountains are still growing. Trimmed a bit by years of erosion, they are still poking their way skyward and changing in the direction of growth. As leaders we find ourselves faced with the dynamic between growth and erosion, life and decay. Standing still leads to the less desirable choice. Growth requires our attention, our efforts, our drive. Growth requires the courage to step forward, the creativity to find new ways of dealing with challenges, the clarity of purpose to know which direction you are growing in and the compassion to forgive those who slow you down. What are you doing to spark your leadership growth today? -- Douglas Brent Smith

What You Need

Use what you've learned to become what you need. -- doug smith

High Performance Leadership

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