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Choose Your Expectations Carefully


How do the people on your team feel about your expectations? How well are you communicating your standards, your insistence, your urgency?

Your people are listening carefully to you. Maybe more carefully than you imagine. Sometimes they understand you and sometimes (gasp!) they misunderstand you. Be intentional about what you say.

What we say creates expectations -  about what we want, about what we expect, about how we operate and behave.

Your team will do its best to meet your expectations, so choose your expectations carefully.

-- doug smith

doug smith training


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