The Meaning of Silence

Great communicators clarify the meaning of silence rather than making assumptions.

What happens when people assume that they know what silence means? Agenda's are declared settled, plans are made without commitment from constituents, and goals are left unfulfilled.

Silence does NOT equal agreement -- unless you validate that as the meaning from the people involved.

Silence does NOT mean disagreement -- but without exploring what it DOES mean you'll never know for sure, will you (or you'll know when it's far too late to intervene).

Silence is our friend, but we must use it wisely, acknowledge its validity, and clarity its meaning.

The next time you encounter silence in a conversation or meeting, what will you do?

How will you know what that silence means?

-- Douglas Brent Smith

Learn more in the workshop: Communicating for Results

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