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Knowing and Doing

How many times have you seen someone who knows what to do, but doesn't do it.

The problem is figured out -- the cause is known, the action needed is clear. But nothing happens.

I've been guilty of that myself. I've hesitated, even though I know what to do. Instead of acting quickly to let a poor performer know that they were missing expectations, I let it ride hoping that they would get better on their own. Of course, they didn't. The problem got worse, the performance deteriorated, and eventually it became too late to do anything but help the associate find a new assignment.

Knowing what to do pales compared to actually doing it.

As my partner Dorinda often says, "knowledge is the booby prize".

Action is the key.

THE BIG QUESTIONS:

What pending action do you need to take?

What are you waiting for to get better on its own?

How will you demonstrate the key skills of a successful leader today?

-- Douglas Brent Smith

Front Range Leadership


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