Find A Problem Worth Solving

How do leaders turn into high performance leaders?

Find a problem worth solving and then solve it.

Aim for success. Set an ambitious, noble goal and then achieve it. Yes, that's easier said than done. It takes training. It takes development. It takes making mistakes, learning from them, and moving forward with determination.

High performance leaders balance their attention between people and results. You can't have one without the other for very long. Take care of your people. Build them. Develop them. Teach them. Make sure that they get the training they need in communication, performance, project management, creativity, and problem solving.

The best leaders I have worked for were all about those two things. They'd get great results from solving problems. And they'd use their strong relationships with people on their teams to bring about those results. Great leaders extend themselves thru others. To do that, build those others up. Help them become the best performers they can possibly be -- even when they are filled with doubt about how possible that is.

Somewhere in your field -- right now -- is a problem aching to be solved. It's driving you crazy, it's driving others crazy, it's standing in the way. Tackle it. Solve it. And watch your possibilities grow.

What wonderful problem are you working on today?

-- Doug Smith

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Learn To Build A Better Tomorrow

Do you have all the answers yet? Are you finished learning? Of course not. Learning is a lifetime necessity, especially for leaders. Centered leaders learn constantly and apply what they learn to make things better. To solve problems. To achieve their goals. What we learn today can bring about a better tomorrow. Isn't that what you want, a better tomorrow? It can happen, but it's up to each of us. What will you do? What will you learn? What have you learned today? -- Doug Smith Front Range Leadership: Training Supervisors for Success doug smith training: how to achieve your goals

The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup...

Stop Running From Your Solution

Why do we run away from the answer? Sometimes it's right there in front of us - the solution to our problem, and yet we turn away. It's a bad habit and one that keeps us from finding what we're looking for when it comes to solving a problem. The solution to your problem is looking for you -- you just need to stop running. Can you hear those footsteps? -- Doug Smith Front Range Leadership: High performance leadership training doug smith training: how to achieve your goals

The Essential Question

The essential question is "How can I help?" Whether you are the leader of thousands or completely on your own, your role on this planet is to help, to make things better. Usually, that means helping other people. Kings, rulers, athletes, artists, government officials, doctors, fire fighters, deli workers, mechanics, economists...we are all here to help. Sometimes it doesn't feel that way. Sometimes we feel the need to be served instead. But whatever the situation, no matter what the organization, high performance leaders know that their role is to help. Reflection Questions How can you be most helpful? What situations are you facing right now where you have not yet asked the question, "how can I help?" Who do you remember the most for being ready to jump in and find a way to help? How did they make you feel? How engaged and happy did they seem to be? Action Plan Within the next 24 hours, find a situation and ask yourself "how can I help?" ... and then...

Work To Be Done

Many years ago when I was music director and touring with Child's Play Touring Theater we were putting together a show for children with a work-related theme. Children are often fascinated by jobs, by what their parents do, by what they see adults doing in the world. It was just one of hundreds of shows that we did, but I remember one song from that show that I wrote especially. The first verse was: there's a little bit of work to be done an American phenomenon there will always be a little bit of work to be done to be done, to be done, by everyone... I can't take credit for the lyrics because we used poems and stories written by children as the basis for our material. It was fun. And it reminds me today that what was true then is still true today. There's a little bit of work to be done. We have problems to solve. We have goals to achieve. High performance leaders are never finished. Even as I near retirement age (don't fret, my bills will keep ...

Wake Up Call

The phone rings. It's darker than usual. Who would be calling now? You stumble to find the source of the ring. That's not even what your phone sounds like. You pick up the receiver. No one's there. It's your wake up call. Now you remember: you're away from home. There's work to be done, and you did ask for this reminder to rise up early and to get started on your goals. Wake up calls are sometimes disorienting. They can take us by surprise, even when we expect them. How does that make sense? Examine your history of wake up calls and look for patterns. The patterns are likely there. What is your wake up call? What have you put in place to get you going, to get you oving in a strange place, at an unusual time? We live in unusual times but hasn't that always been the case? What do we have to prevent us from slipping into a muddled routine accepting everything and leaving our own assumptions untested? What can rattle our cage? We need wake up...

High Performance Leaders Deal With Anger

What do you do when someone in your range of influence is angry? It can be discomforting. It can be disruptive. Anger is tough to handle under the best of circumstances. And yet, handle it we must. Centered, high performance leaders are careful about anger. Careful about their own anger and careful about their reactions to the anger of others. I had a boss once (a very long time ago) who told me that I had a problem with anger. That made me angry. The reaction to anger is sometimes defensiveness, sometimes fear, and sometimes (surprise!) more anger. Whatever our reaction, our bodies are usually poised for action. What we do in that moment of activation is critical to our success. If our life or emotional well-being is being threatened, that steers our direction. But usually, although it feels that way, we are not actually under any threat. So we must deal with anger productively. We must say what we want without blaming others for it not being there. We must listen with cur...

Explore Perspectives

When you find yourself locked in conflict, suspend your competitive edge long enough to discover what people in the conflict really want. For many of us, the natural reaction to conflict is to become more competitive. We prepare ourselves to fight to the finish and behave as if victory must be one sided (and of course, must be ours alone). As Doctors Thomas and Kilmann have pointed out in their influential work on conflict, we have more choices than that. We can always choose to compete if necessary. But first, what if there's an opportunity to build relationships? What if there's an opportunity to collaborate? Isn't it worth taking a moment to step back and find out? Breathe. Relax. Look at the situation from a more impartial distance. Ask meaningful questions with genuine curiosity and an open mind. It's that important. -- Doug Smith http://frontrangeleadership.com For a useful Thomas-Kilmann Conflict Modes Instrument in PDF form: http://www....

Test Your Solution Ideas

Did you ever get an idea for a solution to a problem and then couldn't get it to work? We can fall in love with our ideas and in so doing miss what they're missing. Maybe they don't actually meet our solution criteria. Maybe our team members aren't equipped to implement them. Maybe our constituents have no appetite for the changes the solution will bring about. No one wants to implement a solution that won't work. Test ideas carefully against your problem solving constraints. Qualify them. Yes, it's another layer of analysis after a wide open time of creativity -- but that's the breath of centered problem solving - the flow between convergent (creative) thinking and divergent (analytical) thinking. We need both. --- Doug Smith Front Range Leadership: High performance leadership training doug smith training: how to achieve your creative goals

How about that goal?

Do you like being followed up on your goals? I really think goals are important. Helping people achieve their goals is what I do. And yet -- and yet, when I get followed up on, it can irritate me. I didn't expect it. It feels rough. And yet it helps me get that goal achieved. This week I've been working with a nurse because my mom just got out of the hospital. Part of the deal was getting her medications in order, organizing them and helping her get them into one of those pill boxes for the week arrangements. Between doctor and physical therapy appointments, trips to the grocery store, and shuttling people around I just didn't quite get around to buying that pill container. Until the nurse followed up with me. Then, guess what. I bristled just a little, and then I went out and bought it. Mom's pills are all nicely organized now, thank you very much. And thank you nurse Linda, for the follow-up. How do you react to follow-up? Are you getting all the follow...

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