Skip to main content

The Loneliest Yard Sale

yard sale

Do you like yard sales? I know that some people do. The few times that I've participated in yard sales there were always eager shoppers there BEFORE the announced opening time. I've even seen a man (who was extremely well-dressed for yard sale shopping) carrying a map with all of the local yard sales marked, numbered in the order of starting time and access. He was looking for extreme bargains, with some very specific items in mind (he had to have boundaries, he was making the circuit on his bicycle.)

Some people love yard sales. The bargains, the sudden finds, the thrill of the hunt. I do not enjoy them as much, because some have an air of desperation: please buy this crap that I don't want anymore.

It's not all crap. But, some is.

One particular yard sale that wore me out and sucked the joy out of them for me was set up by my significant other at the time. It's the yard sale in the picture above. That's it, just about -- the whole yard sale. Do you see anything that you'd brake a car to get out and look out? Me, either. It was what was left after many previous yard sales.

To be fair she also had a garage full of merchandise. You can't see that in the picture, and you couldn't see it from the street.

After setting it up, she went back to work. Since she owned her own business, she was of course multitasking, leaving me the lonely job of sitting and hoping that people would show up. Or hoping that they wouldn't, so that I could read a book. But, they showed up just often enough that I couldn't really read. Just wait.

And of course they would bargain over prices that were already rock bottom. If you don't want to pay 25 cents for something, why not spare the indignity of bargaining a lower price. Move along. Does that sound cynical or jaded? If you try to sell enough 25 cent items on a hot and dry Saturday I think you'll get the picture.

Products have value. Customers will buy just about anything if it is priced correctly. But, they also won't respect anything priced far below its value -- or anything that clearly HAS no value. Customers will tell you what they think, even if it hurts your feelings.

High performance leaders coach their teams to offer products and services of value. If they do not substantiate more than a drive-by look, something is missing and that missing something will suck the very life out of your team. Yes, you must build your team -- AND you must make absolutely certain that they are offering something of very high quality in return for  someone else's business.

Because when you do, and when customers can't wait until their next encounter with your team, you can stop working the loneliest yard sale. We're all better than that.

-- doug smith

Labels

key words:

Comments

  1. David SpiegelJune 2, 2019 at 1:30 PM

    Hence ...I call Goodwill,Amvets or some other charitable organization!

    ReplyDelete

Post a Comment

Popular posts from this blog

The Problem With Compromises

Think about the last time you compromised on something. Whether it was a big compromise or a little compromise, how do you feel about it now? While we often call it "meet in the middle" it seldom does. Compromises are not automatically fair, no matter how implied that fairness is. Someone usually gets more out of a compromise than the person they are "compromising" with. If the low end is you, you don't like it -- and you remember that. If the top end of the compromise is you, you probably forget all about it even though the inequity simmers in the background.  Compromises must be constantly revisited because they are inevitably unfair. If you get the chance to balance things out, your relationship will prosper. If you miss that chance, the relationship will suffer. What's your choice? -- doug smith 
Post a Comment
Read more

Not Too Many Goals

How many goals should you have? Is there a limit? I've known people who said that they had a hundred goals. They were working their way thru the list and checking them off one by one. Good for them. I  could never do that. It's too many. How do you even keep that many straight? How do you build energy for them? Some people call a list like that a bucket-list. If that's what it is, it isn't so much a list of goals as plans for experience. That's very different. Goals require work. Goals require attention. Goals require a level of focus seldom afforded anything else. The discipline that takes limits the capacity anyone has for setting goals. We can only do so much. Of course, we aspire to do more. Of course we put lots of stretch into our goals and our list of goals. But, we can only do so many. I can't tell you what that number is. I find that 5 goals a day is a good number for me. Five achievable goals for each day and another 3 - 5 major goals that ca...
2 comments
Read more

Nobody Is Interested In Excuses

Imagine this - you've been expecting someone on your team to complete an important task. The deadline is looming. You're ready for the deliverable at any time, and then...and then they start the list of excuses why they can't complete the task. No fun, right? Not acceptable, true? True for you, and true for others who rely on you as well. Leading for success leaves little room for excuses. When I worked at Whole Foods one of my bosses once said, "we live in the land of no excuses." It was true there then, and it's true here now. Nobody is interested in any excuses. -- Doug Smith
Post a Comment
Read more

Does Punishment Work to Motivate People?

Do you believe that people only respond to two basic motivations, punishment and reward? If that's the case, then punishment should be an effective motivator, right? People will do whatever they have to do to avoid punishment, right? Maybe. Fear certainly does effect behavior. A strong leader may create an atmosphere where people will do what they are expected to do to avoid punishment. Fear may prod some people into towing the line. They will do what they are told to do. But, they will likely do no more. Fear creates a lowest common denominator mentality. Of course we do not want to be punished so of course we will do whatever it takes to avoid that punishment. Sometimes, whatever it takes creates side-effects that leaders don't want, don't count on, and don't deal with effectively. It can spiral into an non-virtuous cycle of failure. No leader really wants that. Here's one of the biggest problems with leading by punishing: P eople find ways to get even with those ...
1 comment
Read more

Move from "Me" to "We"

by David Spiegel "The secret to success is to know something nobody else does." -- Aristotle Here is another guest entry from my friend, David Spiegel. I especially like how he ties this together with one of John Maxwell's Words of The Day. As you read this, think about how you can move in the direction of turning what you do best from a "me" effort to a "we" movement. A s I was stretching this morning waiting for my trainer to finish up with his 7:30 clients, I had the opportunity to look around the gym. When I started working with Cris, the head trainer,he had appointments set pretty much back to back for himself.  There was another trainer who I saw occasionally. Today, there was Cris working with "the Killer Couple" (these two really work hard!). There were also 3 or 4 other trainers working with clients. Some individuals and some working with two clients at the same time.There was a buzz of activity as these tr...
Post a Comment
Read more

Your Team Needs a Strong Leader

You're not just part of the team, are you? You are, as the team leader, at the center. You set the tone. You set the speed. You set the mood. Those are powerful abilities, if you use them in high performance ways. You'll need power, and you'll need strength, and you can't grab that from anyplace else other than yourself. Your team is counting on you. Whether or not they tell you, they depend on you to be their strong leader. The strength of patience. The strength of persistence. The strength of high expectations. Pull your team together. Talk with them individually AND as part of the whole team. Let them know how to succeed and they'll do their best to do so. As much as you might want it to, your team will not build itself. It needs a strong leader. That's you. You can do it. You're the boss. -- doug smith
Post a Comment
Read more

It Takes Collaboration and Individual Performance

How was your most recent brainstorming session? What's your experience at group creativity? Chances are, your performance has been mixed. Getting people together is a wonderful way to get lots of ideas, and sometimes when you get lots of ideas you get great ideas. But not always. People want to get along. A skillful facilitator can make sure (most of the time) that the group does get along. What is more difficult is assuring the sponsor of the session that the outcomes will be what they want. Some people work well in groups, and some work well individually. Some great ideas come when people think on their own. These are some of the points brought out in the summary article from the Wharton School of Business. Here's there promo and link: How Group Dynamics May Be Killing Innovation To come up with the next iPad or Amazon, the pacesetters of the future need solitary brainstorming time, according to new Wharton research. In a paper titled, "Idea Genera...
Post a Comment
Read more

The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup...
11 comments
Read more

Press Your Boundaries Forward

How tight are your boundaries? When I worked at GE an expression that was popular was "boundaries". We were boundaries in our search for solutions, in our work to satisfy customers, and in our pursuit of profit. Boundaries were permeable, not insurmountable. With one exception: integrity. That was one boundary that could not be stretched, could not be crossed, and could not be ignored. But for other boundaries much of the time our sense of what the boundary is depends on our perspective. How fixed it is depends on our creativity. How cold it is depends on our compassion. How formless it is depends on our clarity. And how limiting it is depends on our courage. We need to consider all four of these leadership strengths when we find ourselves held by boundaries. Without examining our boundaries and staying curious about why they are there or what function they serve we stay stuck. Stuck is not where we want to be. To get past stuck might take creativity, and it certainly...
2 comments
Read more