Build Your Team's Character

Building your team's size requires that you also build your team's character.

How do you build your team's character? By insisting on following your organization's values. By recruiting team members who have track records of operating with clarity, courage, compassion, and creativity. By living the integrity that you can then insist on, and by always telling the truth.

Any corruption or bad habits in your team multiple as your team gets larger. Start where you are, and keep quality in your integrity. No cheating. No cutting corners. Total and complete integrity. When I worked for GE we were charged with working with integrity and that was defined as following the spirit and letter of the law. If it's not "technically" wrong, it is wrong. You can always figure out the spirit of a regulation -- what it is designed to support or to prevent. Go with that. If you can't figure it out, find someone who can.

Building your team's character starts with building your own character. How are you doing on that

-- doug smith

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Developing Leadership

We are constantly developing leadership -- the work is never done. New challenges, new people, new goals. That includes how we lead and who we develop as current and future leaders. Developing leadership is a constant. What's your plan? -- doug smith

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Do you ever get defensive? How does that feel? For me, I can feel my blood pressure raise just a little. I might start to perspire. I get edgy and look for either confrontation or escape. The problem with that reaction is that I probably don't need it. How about you? When we get defensive it's because something about who we are or what we think feels threatened. We're challenged into a kind of alertness that might serve us well if we're really in danger. But, if we're not really in danger it can get in our way. Defensiveness gets in the way of hearing real feedback. It gets in the way of learning. It puts a wedge between us and another relationship. We can do better. How can we control defensiveness? Here's what works for me: When I feel those flashes of defensiveness, pause. Breathe. Stay curious, rather than defensive. That feeling of defensiveness is a sign that we are in the middle of a learning opportunity. Stay open to what's there, and t

Motivational Value

Motivational speakers are a dime a dozen. Motivational leaders are your friends for life. Leaders who motivate become your friends because they add lasting value to your work and to your relationship. Think about the most motivational leader you've experienced -- whether it has been at work, at school, at sports, at church, or at some other organization. How did they motivate you? What effects did it have? I remember being motivated by my assistant track coach in high school, Mr. Hursey because his approach was so different from that of the main coach. While the main coach seemed aloof and bossy, Mr. Hursey was filled with enthusiasm, patience, and yes - love for every athlete on the team. It didn't matter if you were fast, talented, winning, placing or simply showing -- Mr. Hursey gave each of us attention, instruction, and patient support. You could see it in his smile. You could feel it in his concern. You knew he touched you deeply, with his presence and care. That instruct

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Do you listen to your team member's problems? It can get tedious. It can seem tough. It can be tempting to give quick, terse advice. Centered leaders do more than that. It's better to listen and then ask, "what would you like to do about that?". It's not up to you to solve their problems, but by listening and coaching you can help them. Leading a high performance team means helping each and every member to operate at their best. That means seeing them solving their problems, getting barriers out of the way, and moving forward. Someone else's problems may seem trivial but don't ever tell them that. Listen, and help them find the answer that most likely is already within them. -- Douglas Brent Smith

Roll With Your Creativity

You have a secret healing power. Sometimes you use it without even knowing it. If you're like me, you could use it even more. It's a power that heals each person and when we heal ourselves we are much better positioned to heal and help others. Creativity energy heals. Bring that creative energy out. Encourage your creativity. Avoid shutting it down when it inconveniently offers to embarrass you with a really wild idea. Roll with it way more often. When you've gotten to the point where people ask you what's gotten into you because you seem a little more wild and spontaneous than usual -- that's when you know you're on the right track. You're headed in a creative direction that will burst open the veil of constraints you think you see but is only a mirage. It's all available. The possibilities are endless. Creativity rocks. Might as well roll with it. -- Doug Smith

What if Everyone Was a Coach?

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Is it possible to be too compassionate? I suppose that it depends on what you mean by compassionate. Certainly, we owe it to other living beings (and I include all living beings in that, not just people) kindness, grace, caring, and working to create tolerable or better living conditions. We are fundamentally here to help others. But that does not mean that we need do anything anyone asks. We need not become a victim. Some people are in need beyond our capacity to provide that need. Some people take advantage of our desire to help. Some people (gasp!) simply can't be trusted. I come from a tradition of faith that says help anyway, and I believe that is best. Help anyway. Do what we can. But...and maybe I'm going out on a limb here...but not to the point of becoming a victim. Sometimes we must say no. Sometimes we must walk away. Compassion does not require foolishness. We are not required to surrender our selves when evil prevails. Please do not misunderstand me. I

The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup

Leaders Should Train Regularly

Athletes, actors, and musicians train every day. Shouldn't leaders train regularly? When was the last time that you attended any leadership training? When will you attend more opportunities for learning? What could happen if you neglect your leadership development? How much more success could you achieve by improving your leadership skills? -- Douglas Brent Smith http://frontrangeleadership.com

#ethics21 The Machine Is Us (and We're Broken...)

High Performance Leaders should care about ethics. We know that they don't always, but let's suppose that we can influence that in some way. I am humbly and casually following along with the MOOC (Massive Open Online Course) developed by Stephen Downes E thics, Analytics and the Duty of Care and occasionally I'll share my thoughts on the course here. The course has advanced quite far. Today I viewed The Machine Is Us , and I recommend it even if you don't want to dive into the course. We are all being affected by machine learning; the evidence is everywhere: increased conflict, advanced surveillance, and data used to aggregate enough information about each of us to influence our behavior. Often, that influence is beyond manipulation and become malicious. Downes points out the various factors in that. People can be unkind, but programming can also blindly lead to unkindness by amplifying it. Software can be opinionated. (see slide 5 at The Machine Is Us ). Efforts to

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