Developing Relationships Through Facebook

How should leaders approach Facebook? Should you use it to find out more about your people? Can you effectively use it to develop your relationships?

Realizing that some organizations still resist supporting networking sites like Facebook and LinkedIn, in a world where a whole generation of people take these sites for granted, it is worth considering how as leaders we make use of the tools.

I had an interesting moment this week in my Advanced Film Acting Class in Denver when I realized that most of the class were also my Facebook friends. I learned so much about each of the between classes that it felt as if we'd seen each other on a daily basis. Now, it is also true that there are times when people share a little too much information (I imagine no one really wants to know how often their employees go to bars...) but still I've come to enjoy the additional sense of knowing the people I work with. It's a short cut to faster and deeper communication and makes collaborating, even under stress, much more productive.

How many Facebook friends do you have? Who among your closest associates would you like to know better? Maybe, just maybe, you could be online friends, too.

As a leader, are you encouraging your people to bring their whole selves to work? Can you be productive and personal?

Can you communicate acceptance for who a person is while still holding them to your expectations of what you want to achieve?

-- Douglas Brent Smith

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Now Means Now

How do you feel when someone says that they will do something right away, and then they don't? When I say "now!" I mean immediately, and without over-thinking. never under estimate the temptation to overthink (I think I just did!) When is now? How about now? -- Doug smith Looking for leadership training? That's what I do: doug smith training

Personally

Improving performance does require us to take our work seriously. But it does not require us to take ourselves too seriously. Taking things personally is a waste of self-esteem. -- doug smith

Promise and then Deliver

Be careful what you promise to gain a new customer. They are only new for a day. After that, expectations continue even if you forget your promise. Be careful what you promise. Do you have what you need to give your customers what they want? Because probably, what they want, is what you've promised. -- doug smith

Get Going!

What goal are you working on? Maybe you don't spend every minute of every day working on your goals. I certainly don't. But when I do work on my goals they propel me forward. They get me going. Find your favorite goal. Work on it. Even if you start with the smallest task. Put one task after the other like little steps leading to a lofty elevation. Goals get us going. Because standing still goes nowhere. -- Doug Smith

More Than Convenience

This is probably get some disagreement. We've come to rely so much on one particular trait of business, probably even more than price. Convenience. We make so many decisions based on how EASY a transaction is. It's so much EASIER than ever before and we've all been spoiled by click-and-ship that anything with any friction whatsoever gets passed over. That's an understandable decision, but not always the best one. Convenience is great, but no substitute for quality. Hamburgers are convenient but wouldn't you rather eat a steak? (please excuse me my vegetarian and vegan friends.) Social media is convenient but how about the depth and richness of a long face to face conversation with a dear friend? I advocate that we consider other measures in our important decisions. Measures other than convenience: Quality Durability Care Beauty Drama What would you add to the list? Convenience is a poor measure of quality. Let's consider everything else that makes business -- a...

Life Never Stops Teaching

Which learning curve are you climbing? The lessons keep coming. When we keep growing, our energy sparks with new creativity, new courage, new compassion, and new clarity. When we keep growing, life's adventure brings more smiles than troubles. High performance leaders make it a point to keep learning. That means taking on the tough assignments. That means listening to the needs of your team and building on their ideas. That means constantly debriefing, decoding, and deciding. There's a lesson in all of this somewhere. Centered leaders find the lesson and grow. Life never stops teaching. What have you learned today? -- Doug Smith

Communicate!

A lack of communication is often interpreted as a lack of care. -- Doug Smith

Don't Jump!

I do it. You've probably done it, too. It gets us into trouble misinterpreting and reaching false conclusions. Slow down. Ease up from that jump. Stop that jump to conclusions and you'll avoid many big falls. -- doug smith

How to Get More of What You Want

High performance leaders recognize and appreciate the work of their team members. You might think that they are fine, you might think that they are self-motivated, and maybe they are -- but everyone craves recognition. We all want to be appreciated. What gets appreciated gets repeated. What gets neglected feels disrespected. Let your people know that you care! -- doug smith

Focused Truth

Focused leaders have zero time for inauthentic messages. They tell the truth unconditionally and insist on the truth consistently. Be a leader who can handle the truth. Be a leader who tells the truth. -- doug smith

High Performance Leadership

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