Be Careful of Forced Solutions

It seems faster. It seems more efficient. Why not simply give your constituents no choice by changing what needs to be changed and removing the old way of doing things?

Because, well -- people don't like that sort of thing. And when they don't like something you can count on lots of resistance.

There's not much point in solving a problem by creating new ones.

Centered problem solvers do better than that because they know that a solution that needs to be forced is probably not going to solve your problem.

We might as well find a solution that our constituents embrace -- even when that is more work.

What do you think?

-- Douglas Brent Smith

Looking for a way to solve more problems in your organization? Why not bring our workshop Centered Problem Solving to your location.

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