Step Up Creatively

How's your creativity doing today?

We all have days that are more creative than others. If we're not careful and if we let the non-creative days become routine it can squeeze the creativity right out of our lives. Suddenly we stop drawing, stop paining, stop writing, stop exploring fun conversations, stop doing the extraordinary.

Let's not let that happen. We're more creative than that.

Sometimes when we feel the least creative we need to be the most creative.

Overcome the routine. Break out of the rut. Draw anything. Draw it again, better. Write a poem about anything - then write it again with a deeper meaning. Force yourself out of the mundane. Imagine yourself in a room with five of the most people you can think of. You wouldn't want to be the lump on the log who sits there doing nothing creative, would you?

You need never be that person. Creativity is always there for the developing. We just need to disconnect from the routine and reconnect to that childlike magic we all carry inside. Make something new and beautiful today!

-- Doug Smith

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Strategic and Communication Skills

Supervisors often bring strong technical skills to the job. When they have worked in technical jobs prior to becoming a supervisor, they were often the best at what they do. They know the ground level part of their business well enough to solve problems and deal with day to day issues. Leading is all that and more. High performance leadership requires attention to detail AND a constant view of the big picture: where is your team, your market, and your customer base headed? What does the future hold? Strong supervisors learn to add strategic and communication skills to their technical ability. What are you doing today to develop your sense of the big picture? -- Douglas Brent Smith

Brace Yourself On The Edge

Do you pride yourself in being cutting edge? Do you try new techniques, stay creative, build innovation instead of comfort? Good for you. And if you said no, allow me to encourage you to push the edge a bit more. Get out of your comfort zone. The really big goals makes us just bit uncomfortable. We might even sweat. Push the edge, even knowing that sometimes when you push the edge you get pushed back. People might object to the radical new approach. They might take exception to your changes. Push the edge anyway. Leading often means going where no one else has gone. All the way to the edge. Pack a lunch, it could take a while, but do stay with it. -- Doug Smith

Do Your Best With Time

Here's another guest entry from my good friend and fraternity brother David Spiegel. If you know anything about the East Coast you'll get a sense for how his day went. If you ever struggle with managing time, some of this may sound familiar. As Dave says, we can't really manage time -- it's what we do with it that matters. Now, let's hear what Dave has to share: In a week where I have dedicated myself to regaining control over my time , I have come to realize that I am trying to accomplish something impossible. Time is time. Every day has exactly 1440 minutes to it and no matter what we do,we can not create any more of it. So instead of creating more time we spend our energy trying to make better use of those precious minutes each day.We attempt to manage time. Well guess what. We have no control over time. Time itself can not be managed. We can not speed it up or slow it down. Do you know why a watched pot never boils? It's a time thing...

Win The Game

It would be nice to win the game. But, do you ever feel like you're in a game that keeps shifting the rules and making it easy to make progress but impossible to win? You've probably noticed lots of game elements creeping into service. Points, incentives, expiring coupons followed by new expiring coupons, leader-boards...on an on a relentless attack on service comes from playing a game designed -- you guessed it -- to maximize profit. If the customer is happy, fine, but the point is to make money. Not to put too fine a point on it but that's a lousy point. What if there could be something better? What if customer service excellence became playing a game where the customer always wins and that makes you happy? You don't have to. "give away the store" to achieve a winning game for all of the players. Just stop stacking the rules against customers and watch how much more they will want to do business with you. -- doug smith

What You Do

Do your team members know what you do as a leader? It's a serious question. I've known leaders who seem to nearly never venture outside of their office, and others who are seldom there. What is it that you do? Answer customer questions? Resolve team conflicts? Make your own boss happy? Develop new ideas? Fill out reports? Answer emails? It's risky to take for granted that your team members know what you do. But, they sure want to! I'd encourage you to conduct daily individual conversations so that no matter what else you do, much of what you do is communicate with the team. Will that take time? Sure. Is it worth it? Absolutely. Are you giving your team members enough of your time? Is what you do vital to your team's success? -- Douglas Brent Smith

Take Charge

Is it possible to be a centered, highly participative and collaborative leader while also acting with a take charge sense of focus? It may not be easy, but I do believe it's possible. My favorite leaders have all been collaborative. They operate with respect and cooperative appreciation. And, when necessary they take charge. High performance leaders get things done. Usually, that means with the help of other people. Relationships are essential. And, results matter, too. Taking on a fair share of the unglamorous work shows a team that the leader is willing and able to work side-by-side. This can be profoundly motivating. Leaders who roll-up-their-sleeves and help with the messy side of the work show that their passion is authentic. Centered leaders take charge when the need arises. The need arises constantly. Get the views of others. Collaborate. Listen, rather than command. And when the moment calls for it, show your authentic passion for the work by taking charge when thin...

Take the Uncertainty Out of a Goal

Do you have a goal that seems stuck because you don't know what to do next? What a sinking feeling it is when a goal slowly fades away for lack of action. Here's what works better for me: Clarify your goal - make sure there are these three components: an action verb, the result that you want, and the time for the deadline. They don't need to be complicated. The simpler the better. Just keep the ART in them. Set an aggressive action plan and stick to it. Act relentlessly on your plan every day. Those three things will make a pronounced difference in your goals. Take the uncertainty out of a goal by working on it everyday. You'll be glad that you did. -- Douglas Brent Smith Front Range Leadership: How to achieve your goals doug smith training: developing creativity

Letting Go

Are you working hard on any goals that you shouldn't be? Are some things getting in the way of your success? It's easy to accumulate a full schedule of meetings and tasks surrounding goals that were not ours to begin with but now consume all of our time. Bold leaders weed out those types of goals. Strong leaders focus on the goals that they align with their mission. High performance leaders let go of goals that don't belong. When we let go of the wrong goals it makes room for the right ones. Maybe that goal made sense at one time. Maybe it was thrust to you from someone else who meant well but who was not fully away of your mission or the list of goals you were already working on. Maybe the goal just doesn't belong to you. What goal should you let go of today? -- Douglas Brent Smith http://frontrangeleadership.com

The Passion in Anger

Sometimes I get angry at the silliest things. I once got angry at a boss who said I had an anger problem. I traveled the road from denial to defensiveness to objection. It's easy to get lost on that road. People get angry for a lot of reasons, and I've managed to feel most of them. It doesn't make me an angry person (I hope) but it does mean I'm a person who gets angry. Who doesn't? Some people handle their anger better than others. That's admirable. Good for them. It can be done with therapy, will power, training, prayer, meditation or medication. We do have to handle our anger. Getting angry is acceptable, but acting negatively based on that anger is not. High performance leaders see anger as unfulfilled passion and find ways to convert it to productive use. Whether it's our own anger or someone else's, there is so much energy there! Why not channel it? Why not direct it? Why not use it for meaningful, noble, productive change? I had another...

Finding the Cause of Performance Problems

What do you do with a performance problem on your team? How do you know what is causing your team member and your team to miss a goal or deliverable? Do you automatically think of it as a people problem, or do you dig deeper? High performance leaders identify the causes of performance problems in collaboration with the people involved. If your evidence is pointing to one individual, talk with that individual about what is standing in the way. It may surprise you. Think of track that runners use during a race. They start in different lanes, but all of the runners share the same track. If it is muddy, it effects them all. If it is in perfect condition, they all have conditions that are conducive to running their best race. But some will contend for the win and some will simply finish the race. It doesn't make them bad people, it just means that there will almost always be faster runners in the race, and runners that will not quite compete with those faster runners. In a way, that...

High Performance Leadership

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