Communicating for Results: It's a Skill to Learn

Communicating for results is a constant learning experience. I've had conversations when I was absolutely clear about the message and yet a misunderstanding occurred. One of us heard something the other person didn't say. Or did. It depends on who you ask.

I've learned to be more clear, and still it can happen. I take heart in the belief that I'm still learning. How many times does a clarification need to be clarified? How will I know for sure that what I said was what was heard? Which of my own personal filters are altering the meaning of the conversation.

That's why leaders need training in communication. It's also why high performance leaders realize that it takes LOTS of communication -- not just a quick chat or an email -- to reach shared meaning. It's intentional, it's deliberate, and it's hard work.

I like this quote from Brian Tracy. Yes, communication is a skill that we can learn. And, it's a skill that we must keep learning.

-- Doug Smith

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High Performance Leadership

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