Centered Leaders are Patient

How much patience do you have with your team?

Yes, it is a leader's job sometimes to be an impatient challenger. We need to constantly raise our standards and push the edge of what can be achieved. We need to meet our goals.

While doing that -- while being impatient with stasis or low performance -- we must also be patient with our people. Finding what is standing in the way of success, rather than losing patience with our people, takes more time but is far more effective.

Do your people know the goals? Then your impatience will not help to achieve them: your help will. Your guidance. Your persistence. Your focus. Your creativity. Your support.

Leaders who lose patience lose support.

People have little patience for leaders without patience and will seek other paths as soon as it is feasible. That's not double-talk, but reality: your own patience will pay off with the persistence and loyalty of your people.

Much of the business world has abandoned loyalty to their people as a value. To do so is to set up a future failure difficult to overcome: the loss of your talent, your spirit, your organizational cohesiveness.

Does it all hinge on patience? Not all, but a significant part of what makes for a great leader is that leader's gentle challenging guidance and patience.

Keep your support. Keep your patience.

-- Douglas Brent Smith

Comments

Reason to Talk

That misunderstanding, that festering conflict, that difficult behavior...what are we to do? Talk it over. Bring it up. Conflict is reason to talk. Conversations cost less than making assumptions. Talk about it.

The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup...

For example

Get good at something that won't obsolete itself. For example: emotional intelligence creating great conversations encouraging people leadership What would you add to the list? Which ones are you developing? -- doug smith

Easy on the Multitasking

It's tempting when there is so much to do to heap it up on your top performers. Give them that extra project. Delegate more. While delegation is a key part of high performance leadership, be careful about giving too many things to be done all at once. You know already that multitasking is risky. When you're driving a car you are multitasking -- your hands are doing one thing, your feet are doing another thing, and your eyes are busy on another thing, and it's all perfectly fine, until you add one thing too many. Looking at your phone or changing the controls on your audio, or glancing over your shoulder at the kids in the backseat -- all it takes is one thing too many to be much more than one thing too many. Disaster awaits. Most multitasking causes more problems than it solves. Single task when possible and simply find another way. It may take longer, but it probably won't in the long run. -- doug smith

Show Integrity

The goals we seek bring a lot of pull to them. We get wrapped in them. It's useful and it's powerful when we care about our goals so much that they propel us forward and keep us working even when we're tired, beyond the boundaries of our usual limitations. But they should not take us beyond the boundaries of our usual values. They should not trick us into bending the rules just because the rules are in the way. Truly high performance leaders of character who are focused, and centered, and noble maintain integrity. No cheating is ever worth the outcome. Integrity is so rare that many people don't even recognize. If you do, be thankful. We need leaders like you. To truly understand integrity you've got to keep it. Even when it's hard. Even the lines are blurred. -- doug smith

Your Reputation

More authority means higher levels of responsibility. More power requires more service to others, not less. What you do with your power is who you will be known as. Also, how you use the power you have creates who people will remember you as. How do you want to be remembered? -- doug smith

Busy

What to do? High performance leaders prioritize based on mission, vision, values, and goals -- of course! And also, we prioritize based on what will just plain do some good. What's the point in leading unless it is to make a better world? There are enough needs in the world to keep everyone busy improving things. Keep going! -- doug smith

Personally

Improving performance does require us to take our work seriously. But it does not require us to take ourselves too seriously. Taking things personally is a waste of self-esteem. -- doug smith

Measures Matter

Some people measure quantify first and quality later. Some people measure money first and impact to the team later (not even second!). How you measure productivity might determine your character and your reputation. Put people first. -- doug smith

Drop The Emotional Baggage

Does emotional baggage ever intrude on your problem solving process? Sometimes people bring up feelings that were deeply hidden yet growing. Sometimes unresolved conflict re-emerges creating sparks and noise in your attempts at collaboration. It's easy to get excited about a problem. It's especially tempting when people seem to be making the problem worse. But does getting angry help? Does attaching yourself so tightly to the outcome that you burst help your situation? Probably not. Any problem is big enough without adding emotional baggage. Why not drop the emotional baggage and focus on your goal? -- Douglas Brent Smith

High Performance Leadership

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