Centered Leaders are Patient

How much patience do you have with your team?

Yes, it is a leader's job sometimes to be an impatient challenger. We need to constantly raise our standards and push the edge of what can be achieved. We need to meet our goals.

While doing that -- while being impatient with stasis or low performance -- we must also be patient with our people. Finding what is standing in the way of success, rather than losing patience with our people, takes more time but is far more effective.

Do your people know the goals? Then your impatience will not help to achieve them: your help will. Your guidance. Your persistence. Your focus. Your creativity. Your support.

Leaders who lose patience lose support.

People have little patience for leaders without patience and will seek other paths as soon as it is feasible. That's not double-talk, but reality: your own patience will pay off with the persistence and loyalty of your people.

Much of the business world has abandoned loyalty to their people as a value. To do so is to set up a future failure difficult to overcome: the loss of your talent, your spirit, your organizational cohesiveness.

Does it all hinge on patience? Not all, but a significant part of what makes for a great leader is that leader's gentle challenging guidance and patience.

Keep your support. Keep your patience.

-- Douglas Brent Smith

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Now Means Now

How do you feel when someone says that they will do something right away, and then they don't? When I say "now!" I mean immediately, and without over-thinking. never under estimate the temptation to overthink (I think I just did!) When is now? How about now? -- Doug smith Looking for leadership training? That's what I do: doug smith training

Personally

Improving performance does require us to take our work seriously. But it does not require us to take ourselves too seriously. Taking things personally is a waste of self-esteem. -- doug smith

Promise and then Deliver

Be careful what you promise to gain a new customer. They are only new for a day. After that, expectations continue even if you forget your promise. Be careful what you promise. Do you have what you need to give your customers what they want? Because probably, what they want, is what you've promised. -- doug smith

Get Going!

What goal are you working on? Maybe you don't spend every minute of every day working on your goals. I certainly don't. But when I do work on my goals they propel me forward. They get me going. Find your favorite goal. Work on it. Even if you start with the smallest task. Put one task after the other like little steps leading to a lofty elevation. Goals get us going. Because standing still goes nowhere. -- Doug Smith

Solving Problems Requires The Courage to Tell The Truth

Can a problem be so tough that we deceive ourselves about solving it? In any problem there is a temptation to soften the edges, smooth the rough spots, to paint a better picture than we see. Sometimes we take sides and spin the truth in favor of our side, even when that contributes to a conflict or problem. We can do better than that. Solving problems together requires the courage to tell the truth as you see it. Not our version of the truth. Not our ideal of the truth. The truth as it exists, weak spots and all. If we want to clearly analyze a problem, we must be willing to see, and tell the truth. -- Douglas Brent Smith

Don't Jump!

I do it. You've probably done it, too. It gets us into trouble misinterpreting and reaching false conclusions. Slow down. Ease up from that jump. Stop that jump to conclusions and you'll avoid many big falls. -- doug smith

Start With Decisions

Do you share leadership? The most powerful teams share leadership responsibilities AND attitude. When you develop a team where people feel empowered to take charge, take responsibility, and take ownership you then no longer need to do all the difficult work. Delegation becomes easier. Collaboration feels more natural. Start with decisions. It's fast and easy as a leader to make all of the big decisions, but when you include your team in the conversations it takes to gain mutually shared understandings and collaborative decisions, you no longer have to "sell" your decisions --- people simply know what you as a team have decided and act accordingly. No passive aggressive resistance, no passengers on your team "bus" -- just fully engaged team members. Start with collaborative decisions. The rest will be much easier. -- Doug Smith

Life Never Stops Teaching

Which learning curve are you climbing? The lessons keep coming. When we keep growing, our energy sparks with new creativity, new courage, new compassion, and new clarity. When we keep growing, life's adventure brings more smiles than troubles. High performance leaders make it a point to keep learning. That means taking on the tough assignments. That means listening to the needs of your team and building on their ideas. That means constantly debriefing, decoding, and deciding. There's a lesson in all of this somewhere. Centered leaders find the lesson and grow. Life never stops teaching. What have you learned today? -- Doug Smith

Focused Truth

Focused leaders have zero time for inauthentic messages. They tell the truth unconditionally and insist on the truth consistently. Be a leader who can handle the truth. Be a leader who tells the truth. -- doug smith

Solving Problems and Perspective

Have you noticed how much our ability to solve problems relies on our perspective? Sometimes we get too tight to think. Sometimes our thinking is so narrow that even the walls seem to close in on us as we struggle with a persistent problem. It costs almost nothing to take a fifteen and think it over. Talk with a trusted friend. Maybe the conversation will be about the problem at hand or maybe it will be about something else. Take a break. Many problems look smaller after a cup of coffee and a friendly conversation. Isn't it worth a try? -- Douglas Brent Smith Workshops and Teleclasses for Front Line Supervisors

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