Stay Curious

Do you ever argue from a sense of certainty? Do you state your position from a place that couldn't possibly be wrong so it simply is a matter of convincing the other person? Except, it isn't so easy to convince that other person that you're right, is it?

Curiosity will usually take you further than certainty.

When you need the support of other people, it makes sense to first find out how they feel about it. What is their version of the facts? What are their feelings? Because, why should they care about how you feel until you care about how they feel?

This doesn't always lead to agreement, but it has a better chance than closed certainty. After all, what if you're wrong?

When it comes to communicating for results, it helps to discover what the best results would be. Sometimes, it catches us by surprise.

-- Douglas Brent Smith

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Not Too Many Goals

How many goals should you have? Is there a limit? I've known people who said that they had a hundred goals. They were working their way thru the list and checking them off one by one. Good for them. I could never do that. It's too many. How do you even keep that many straight? How do you build energy for them? Some people call a list like that a bucket-list. If that's what it is, it isn't so much a list of goals as plans for experience. That's very different. Goals require work. Goals require attention. Goals require a level of focus seldom afforded anything else. The discipline that takes limits the capacity anyone has for setting goals. We can only do so much. Of course, we aspire to do more. Of course we put lots of stretch into our goals and our list of goals. But, we can only do so many. I can't tell you what that number is. I find that 5 goals a day is a good number for me. Five achievable goals for each day and another 3 - 5 major goals that ca...

The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup...

What You Need

Use what you've learned to become what you need. -- doug smith

Nobody Is Interested In Excuses

Imagine this - you've been expecting someone on your team to complete an important task. The deadline is looming. You're ready for the deliverable at any time, and then...and then they start the list of excuses why they can't complete the task. No fun, right? Not acceptable, true? True for you, and true for others who rely on you as well. Leading for success leaves little room for excuses. When I worked at Whole Foods one of my bosses once said, "we live in the land of no excuses." It was true there then, and it's true here now. Nobody is interested in any excuses. -- Doug Smith

Press Your Boundaries Forward

How tight are your boundaries? When I worked at GE an expression that was popular was "boundaries". We were boundaries in our search for solutions, in our work to satisfy customers, and in our pursuit of profit. Boundaries were permeable, not insurmountable. With one exception: integrity. That was one boundary that could not be stretched, could not be crossed, and could not be ignored. But for other boundaries much of the time our sense of what the boundary is depends on our perspective. How fixed it is depends on our creativity. How cold it is depends on our compassion. How formless it is depends on our clarity. And how limiting it is depends on our courage. We need to consider all four of these leadership strengths when we find ourselves held by boundaries. Without examining our boundaries and staying curious about why they are there or what function they serve we stay stuck. Stuck is not where we want to be. To get past stuck might take creativity, and it certainly...

Skip the Meetings That Don't Matter

How much time do you waste in meetings that don't matter? Oh, they probably matter to someone. Whoever called the meeting must think it's necessary. But the agenda (if there is an agenda) does not include you or any goals that you are working on. Maybe it's not aligned with your mission or values. Maybe it is just a status update or something worse -- a meeting for the sake of meeting. Do you really have time for that nonsense? It takes courage, but it's well worth it to screen the meetings that you attend. Whenever you have a choice, if the meeting makes no sense to you and if there is a better use of your time, skip the meeting. Be polite, let your organizer know you won't be attending. Or before you send your intention not to attend, first ask if there is something relevant at the meeting that you're working on. Is there a goal that you need to contribute to? Is that a problem that you can help solve? Will the meeting move goals that you are working on ...

Does Punishment Work to Motivate People?

Do you believe that people only respond to two basic motivations, punishment and reward? If that's the case, then punishment should be an effective motivator, right? People will do whatever they have to do to avoid punishment, right? Maybe. Fear certainly does effect behavior. A strong leader may create an atmosphere where people will do what they are expected to do to avoid punishment. Fear may prod some people into towing the line. They will do what they are told to do. But, they will likely do no more. Fear creates a lowest common denominator mentality. Of course we do not want to be punished so of course we will do whatever it takes to avoid that punishment. Sometimes, whatever it takes creates side-effects that leaders don't want, don't count on, and don't deal with effectively. It can spiral into an non-virtuous cycle of failure. No leader really wants that. Here's one of the biggest problems with leading by punishing: P eople find ways to get even with those ...

Stay With Compassion

Leaders need courage. They also need compassion. We can use our compassion to balance our courage, and use our courage to increase our compassion. Compassion is so vital we must never give up on it. No matter how angry we are, no matter how disappointed we feel, no matter how high the stakes -- stay with compassion. If it cannot be done with compassion, it should not be done. -- doug smith

Are You That Kind of Leader?

How do you know what your people want? If you assume that they want what you want, you could be wrong. If you assume that they need what you need from a manager or supervisor, you could be missing something critically important. Different people respond to different styles. While certain aspects of leadership may be universally important -- for instance I think that all leaders do a better job when they develop their clarity, courage, creativity and compassion -- how you interact with each team member also matters, and how they look for you to interact may be different from person to person. Ask. Find out. Get to know your team members. See what they're looking for in a leader and then determine if that's what they really need. We sometimes need to manage one person at a time. -- Douglas Brent Smith http://frontrangeleadership.com

Move from "Me" to "We"

by David Spiegel "The secret to success is to know something nobody else does." -- Aristotle Here is another guest entry from my friend, David Spiegel. I especially like how he ties this together with one of John Maxwell's Words of The Day. As you read this, think about how you can move in the direction of turning what you do best from a "me" effort to a "we" movement. A s I was stretching this morning waiting for my trainer to finish up with his 7:30 clients, I had the opportunity to look around the gym. When I started working with Cris, the head trainer,he had appointments set pretty much back to back for himself. There was another trainer who I saw occasionally. Today, there was Cris working with "the Killer Couple" (these two really work hard!). There were also 3 or 4 other trainers working with clients. Some individuals and some working with two clients at the same time.There was a buzz of activity as these tr...

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