Do you ever argue from a sense of certainty? Do you state your position from a place that couldn't possibly be wrong so it simply is a matter of convincing the other person? Except, it isn't so easy to convince that other person that you're right, is it?
Curiosity will usually take you further than certainty.
When you need the support of other people, it makes sense to first find out how they feel about it. What is their version of the facts? What are their feelings? Because, why should they care about how you feel until you care about how they feel?
This doesn't always lead to agreement, but it has a better chance than closed certainty. After all, what if you're wrong?
When it comes to communicating for results, it helps to discover what the best results would be. Sometimes, it catches us by surprise.
-- Douglas Brent Smith
Curiosity will usually take you further than certainty.
When you need the support of other people, it makes sense to first find out how they feel about it. What is their version of the facts? What are their feelings? Because, why should they care about how you feel until you care about how they feel?
This doesn't always lead to agreement, but it has a better chance than closed certainty. After all, what if you're wrong?
When it comes to communicating for results, it helps to discover what the best results would be. Sometimes, it catches us by surprise.
-- Douglas Brent Smith
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