What happens when you set a metric target for your people?
They'll do their best to achieve it. That's what you want. But, the thing to be careful of is setting an unrealistic target that requires "extraordinary" means to achieve. And, by extraordinary, I mean cheating.
Not everyone will cheat. Fortunately, most people will do their best without cheating. But there are some who will find a way to game the system unless you pay attention to the how as well as the what of your target.
Be careful about how you measure success to avoid tempting people to game your system.
There's not much point in getting upset -- it makes more sense to get vigilant. What people achieve matters, and so does how they achieve it.
They'll do their best to achieve it. That's what you want. But, the thing to be careful of is setting an unrealistic target that requires "extraordinary" means to achieve. And, by extraordinary, I mean cheating.
Not everyone will cheat. Fortunately, most people will do their best without cheating. But there are some who will find a way to game the system unless you pay attention to the how as well as the what of your target.
Be careful about how you measure success to avoid tempting people to game your system.
There's not much point in getting upset -- it makes more sense to get vigilant. What people achieve matters, and so does how they achieve it.
--- Doug Smith
Front Range Leadership: High performance leadership training
doug smith training: how to achieve your creative goals
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