We live in a time when it is so easy to attack, so simple to disrespect. Our beliefs clash and our logic melts into emotions. It happens between friends, within families, and often, within our teams.
High performance leaders avoid the temptation to personalize every dispute. When that rush of adrenaline hits our hearts, we would do well to pause and think it over. Let people be people and lead with respect regardless.
It's harder when we don't know people very well because we jump to conclusions or we defend our emotional turf. Still, it's senseless.
It's harder when we know people so well that they know just how to push the right emotional buttons to flare us up and we know all their emotional triggers so well that we play right into the conflict.
Two extremes invite disrespect: not knowing someone at all and knowing them extremely well. What to do? Pause, and respect.
Pause, and respect.
-- doug smith
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