Pay Attention to the Facts AND the Feelings

Have you ever had a hard time getting someone to understand what you were saying because they were too emotional?

That can be frustrating, especially for those of us who mainly focus on facts first, and not so much on feelings.

But feelings are important. To some people, the feelings come first. Until we care about their feelings, they likely don't care about our facts.

We all feel things differently. Sometimes, what seems like a small challenge to someone else could be a cause for hurt feelings for another. We feel what we're feelings and hope that others can understand that. It takes attention and work.

When feelings are fragile, answers are hard to find.

We need to take care of our feelings and the feelings of others. That doesn't mean that we must share those feelings, but we do need to understand them. That answer we're looking for is likely hidden by a fog of feelings too thick to ignore.

Don't ignore it.

-- Doug Smith

Front Range Leadership:  High Performance Leadership Training

doug smith training: how to achieve your goals