Dealing with Corporate

If you work for a regional site of a large corporation, you probably like it just fine when corporate leaves you alone. Surely, they have more important things to work on than how things are going at your operation.

What you probably don't want, is someone in a suit showing up (or in some cases a blue shirt and khaki pants...) and saying "Hi, I'm from corporate and I'm here to help".

Help from corporate often leads to restructuring, layoffs, and even site closures. Who wants that?

What's to be done?

Keep corporate happy. Make money faster than other regional offices. Reduce your expenses on your own. Keep customers happy and complaints at a minimum. Create a culture where your people are happy to work and still challenged to constantly do better. Lead with intension, high intensity, and deliver high performance.

It's not a guarantee. You could do so well that the site is sold or merged. Sometimes you just can't control that. But you're odds are much better of staying within the parent company if you deliver positive results.

Be careful about trusting anyone who says they're from corporate and here to help. It's probably not the help you're looking for.

But once they're there, whether or not you have been, it's time to get serious about success. The stakes are suddenly higher.

What are you doing to distinguish your workplace as the best in its class?

-- Douglas Brent Smith

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