Communicate Collaboratively

Do you like someone who bosses you around? Do you respond best to someone who's idea of communication is a series of commands?

Probably not -- and not surprisingly people on your team don't prefer that communication style, either.

Yes, there are circumstances when leaders must communicate their urgency and certainty quickly and without any doubt. I was a volunteer fire fighter for many years and the fire ground is no place to call a meeting to talk things over. We appreciated a decisive no-nonsense captain who barked orders with precision and confidence.

My guess is that most of your situations are not of the building-on-fire variety. High performance leaders spend time and conversation in planning, developing, and collaborating. The more a leader is able to collaborate with the team the more likely decisions will be supported and growth will continue.

It feels faster to boss people around but the results don't last as long.

Even that highly assertive fire department captain knows that there are times when reasonable cooperation is a better path, when collaboration builds more participation and capacity. The best bosses develop their people collaboratively with such depth and commitment that they can simply respond with the right behaviors without any bossing around at all. Even on the fire ground. Even on your team.

Are you building your team members collaboratively? Are you communicating in ways that they respond?

-- Douglas Brent Smith

Develop the communication skills in your team by bringing our one-day workshop Communicating for Results to your location. Contact me today at: doug@frontrangeleadership.com

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