Wednesday, January 20, 2016

Keep Checking

Do you instantly know the solution to every problem?

I don't. I doubt that you do, either. It's easy to reach for obvious solutions, except that they seldom work. We usually need to dig deeper.

Our first assumption about the cause of a problem is often incomplete.

We blame a person -- and they were only a factor. Other people were involved. We blame a procedure, without checking to see why that procedure is in place. We blame ourselves, when we might not have had anything to do with the cause.

Dig deeper. Catch the whole situation. Find a solution that will last.

-- Doug Smith

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