Leadership 101

Have you been through Leadership 101?

There may be hundreds (maybe thousands) of courses, workshops, and trainings on Leadership 101 to prepare a leader for action and success. Many of them are useful. Many of them are not.

If you are in preparation to become a leader or you are a front line leader just starting to figure it all out, here is my shortcut list to the skills you must develop to succeed as a leader:

take charge
build trust
solve problems
achieve your goals

When new leaders work on and accomplish those things the chance for success are much greater - possibly even assured.

Take charge: step up to your new responsibilities and accept the idea that you may no longer act like a victim in anything. You are in charge. Make decisions. Stay true to your word and tell the truth. Consult with people, collaborate with people, listen carefully to others and remember that there is no passing the blame for leaders. Whatever else happens it's up to you.

Build trust: Get to know your people, develop your team, and most importantly keep your promises. Trust takes considerable effort to build and can be lost in a moment of careless speaking or bad behavior.

Solve Problems: because that's what leaders do. Learn how, identify the problems ahead of you, roll up your sleeves and get busy.

Achieve your goals: Some goals will be given to you (by your boss, by your organization) but the most important goals are the ones that you set for yourself. Learn what it takes to achieve your goals and then act relentlessly on a plan to achieve them.

That's the shortcut. It's all much easier said than done. It's not easy. Why not get moving?

-- Doug Smith

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The Benefits of Supervisory Training

When was the last time you had any leadership training? How often do the supervisors in your organization get training? If you are like most organizations, it's never enough. Some teams go without any supervisory training at all and expect supervisors and managers to learn as they go, on the job. Unfortunately, while it is memorable to learn from your mistakes, it comes at a high cost. People get tired. People leave. Important accounts go away. Customers complain. And teams struggle without the skills and knowledge it takes to build cohesive teams that are capable of solving problems, improving performance and achieving goals. Admittedly, I can be expected to support training since I'm in the business. Still, take a closer look at your own leadership career and decide for yourself. Are leaders better off with more training and development or with less? Supervisory training can generate benefits that pay off long after the training is over. Here are just a few of the things sup...

Own Your Time

Do other people sometimes waste your time? I facilitate workshops on workflow and time management occasionally and there are usually people in the workshop who blame their circumstances on other people. "It's all their fault" may feel like it takes the responsibility off your shoulders, but does it help? No. Any time we choose to be a victim we get to stay there. Time. No one knows for sure how much we have, except that we all have only 24 hours at a time per day. No stretching. No expanding. Time doesn't care what we do with it. Time keeps moving. So why blame other people? Sure, other people make unreasonable requests. Other people use inefficient processes. Other people make mistakes and talk endlessly when we know we should be working. But think about it. Other people can only do that TO you if you let them. Take charge. Move along. Keep your focus. Other people can only wast your time if you let them. Why let them? -- Doug Smith

Work To Be Done

Many years ago when I was music director and touring with Child's Play Touring Theater we were putting together a show for children with a work-related theme. Children are often fascinated by jobs, by what their parents do, by what they see adults doing in the world. It was just one of hundreds of shows that we did, but I remember one song from that show that I wrote especially. The first verse was: there's a little bit of work to be done an American phenomenon there will always be a little bit of work to be done to be done, to be done, by everyone... I can't take credit for the lyrics because we used poems and stories written by children as the basis for our material. It was fun. And it reminds me today that what was true then is still true today. There's a little bit of work to be done. We have problems to solve. We have goals to achieve. High performance leaders are never finished. Even as I near retirement age (don't fret, my bills will keep ...

Feelings Count

Facts matter. We should pay attention to data. And, we should remember that data isn't the whole game. Data is a poor indicator of feelings. Feelings matter. People will believe that they matter when leaders show them that their feelings matter. That's not always easy and it can even be counter-intuitive if you're an analytical sort like me, but it is necessary. Facts matter. Feelings matter. And, more often than we might care to admit, people decide based on how they feel. How do you feel about that? -- doug smith

Coach like it's important...

Unless leaders coach for performance the performance will slide. Your people need you. Your coaching matters. Keep coaching your brains out! -- doug smith

Courage and Commitment

How are you at keeping your commitments? I don't need to convince you of the benefits of keeping promises, even (especially) promises to yourself. One of those commitments could be to time and how you use it. Setting aside time for what is important. Knowing that in order to focus, you'll need focus time, and that means both scheduling it and protecting it. True commitment to time takes courage. How do you feel about that? -- doug smith

On Failure

Failing one test is study for the next. As adults, the learning never stops. We get to repeat the lesson until we LEARN the lesson. I've learned to take my lumps and keep learning. Keep getting better. Study harder, work harder, and fill the gaps. We all fail sometimes. Let the learning continue! -- doug smith

Bust That Barrier

What stands in the way of achieving your biggest goal? There's always something. It might seem bigger than it is, but it's there. It might be hiding in the field like a clever little rabbit ready to jump out and bite with the force of a wolf, but it's there. And, the very thought that it's there can sometimes keep us from going through that field. Sometimes our fears of the barrier are bigger than the barrier. Get past the barrier. Go around it. Go over it. Go right thru it if you can. Get past the hold, the clasp, the fence, the fear. Get past the barrier. Sometimes a barrier is simply testing how much you want to achieve your goal. You do want to achieve that goal, don't you? Get past the barrier. -- Douglas Brent Smith Are you developing leaders in your organization? Bring our two-day workshop for supervisors, managers and project managers, Supervising for Success to your location. Contact me here: doug@frontrangeleadership.com

Instant Coach

Would you like to be an instant coach? Ask someone about their goals. You'll be doing them a favor. Bonus points: listen without judging. Paraphrase. Ask more questions. Stay helpful, encouraging, and challenging. Above all, stay curious. Now you're coaching. -- doug smith

High Performance Leaders and Emotions

Are you an emotional leader? I had a boss once who put his fist thru a wall. He got lucky. If he hits a stud, it's a broken hand, at least. But he hit pure dry wall and his fist went right thru. He was making a point. I don't remember what his point was, but it was obvious that he was angry. He was also out of control. Leaders can't afford to look out of control. Scare your team and they'll lose productivity faster than you can say "update the resume." I've lost my temper, too -- but never put my fist thru a wall (at work. I did once in college in the apartment where I lived, but that's another story. Oh, yes I did fix the hole.) Sure, leaders can have emotions. But if our emotions get out of control they get in our way. Our teams panic. Our customers walk. Our families cringe. I'm not advocating any kind of flat line robotics here. Enjoy your emotions. Cry. Laugh. Cuss if you need to. Enjoy the joy that's there in lif...

High Performance Leadership

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