Find Your Problem's Secret Ingredients

Did you know that many problems have two secret ingredients?

No, it's not a special sauce or patented process. The secret ingredients are two things that hide under all the symptoms and cloud a problem solvers focus on the situation.

Centered problem solvers figure out what are the secret ingredients and how they are effecting the ideas being created, the pain being felt, the reactions of the people involved. Very often there are two secret ingredients:

Problems have one or both: a solution and/or a viable use.

Sometimes people don't want to solve what is framed as a problem because it already serves their needs. They like it. A person may not see the injustice in unequal distribution of resources if they have all the resources they need. A person may not see hunger as a problem if they eat in fine restaurants every night. A person may not see unhappy customers as a problem if the work is easier when the customer goes away.

The viable use could even be sensible, useful, and correct. Identifying something as a problem doesn't mean that it IS a problem, and certainly not for everyone.

That's why centered problem solvers stay curious. That's why to solve a problem on a long term basis (I'm hesitant to say forever) it's useful to figure out what the secret ingredients are. Your secret ingredients might vary, but they are probably there. What will you do about them?

-- Doug Smith

Front Range Leadership: Training Supervisors for Success

doug smith training: how to achieve your project goals

Comments

Get Going!

What goal are you working on? Maybe you don't spend every minute of every day working on your goals. I certainly don't. But when I do work on my goals they propel me forward. They get me going. Find your favorite goal. Work on it. Even if you start with the smallest task. Put one task after the other like little steps leading to a lofty elevation. Goals get us going. Because standing still goes nowhere. -- Doug Smith

Start With Decisions

Do you share leadership? The most powerful teams share leadership responsibilities AND attitude. When you develop a team where people feel empowered to take charge, take responsibility, and take ownership you then no longer need to do all the difficult work. Delegation becomes easier. Collaboration feels more natural. Start with decisions. It's fast and easy as a leader to make all of the big decisions, but when you include your team in the conversations it takes to gain mutually shared understandings and collaborative decisions, you no longer have to "sell" your decisions --- people simply know what you as a team have decided and act accordingly. No passive aggressive resistance, no passengers on your team "bus" -- just fully engaged team members. Start with collaborative decisions. The rest will be much easier. -- Doug Smith

Promise and then Deliver

Be careful what you promise to gain a new customer. They are only new for a day. After that, expectations continue even if you forget your promise. Be careful what you promise. Do you have what you need to give your customers what they want? Because probably, what they want, is what you've promised. -- doug smith

Personally

Improving performance does require us to take our work seriously. But it does not require us to take ourselves too seriously. Taking things personally is a waste of self-esteem. -- doug smith

Life Never Stops Teaching

Which learning curve are you climbing? The lessons keep coming. When we keep growing, our energy sparks with new creativity, new courage, new compassion, and new clarity. When we keep growing, life's adventure brings more smiles than troubles. High performance leaders make it a point to keep learning. That means taking on the tough assignments. That means listening to the needs of your team and building on their ideas. That means constantly debriefing, decoding, and deciding. There's a lesson in all of this somewhere. Centered leaders find the lesson and grow. Life never stops teaching. What have you learned today? -- Doug Smith

Don't Jump!

I do it. You've probably done it, too. It gets us into trouble misinterpreting and reaching false conclusions. Slow down. Ease up from that jump. Stop that jump to conclusions and you'll avoid many big falls. -- doug smith

Expanding Capacity

High performance leaders expand capacity by constantly developing their people. How does your team grow? How can you get more done with less? There are many answers to the question of increasing capacity and responsible leaders explore them all, including improving processes and design. It's also important to constantly develop your people People who feel valued and who are constantly growing develop new ideas. They fix problems. They engage in processes and structures and find better ways to get things done. People who are developing stop tolerating defects and instead work toward optimizing their environment. They raise their capacity and increase the value of the team. What are you doing to develop your people? How much more capacity could your team have with people who were fully engaged, truly energized, and growing? -- Douglas Brent Smith Learn more in the workshop: Building Your Team

Now Means Now

How do you feel when someone says that they will do something right away, and then they don't? When I say "now!" I mean immediately, and without over-thinking. never under estimate the temptation to overthink (I think I just did!) When is now? How about now? -- Doug smith Looking for leadership training? That's what I do: doug smith training

Focused Truth

Focused leaders have zero time for inauthentic messages. They tell the truth unconditionally and insist on the truth consistently. Be a leader who can handle the truth. Be a leader who tells the truth. -- doug smith

Solving Problems and Perspective

Have you noticed how much our ability to solve problems relies on our perspective? Sometimes we get too tight to think. Sometimes our thinking is so narrow that even the walls seem to close in on us as we struggle with a persistent problem. It costs almost nothing to take a fifteen and think it over. Talk with a trusted friend. Maybe the conversation will be about the problem at hand or maybe it will be about something else. Take a break. Many problems look smaller after a cup of coffee and a friendly conversation. Isn't it worth a try? -- Douglas Brent Smith Workshops and Teleclasses for Front Line Supervisors

High Performance Leadership

Search This Blog