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Are You Listening?


I'm not big on screamers. Too noisy. Unnecessary. Let's just talk about it. But, let's think for a moment about what is behind a screamer's screams. What's missing that seems to make screaming necessary? What is going on that has eliminated other more rational choices and made screaming feel like a sensible plan?

Screaming is not a sensible plan. Screaming is not a great strategy. What if it's all someone has?

What if we can stop screaming by listening while the volume is low? What if we did a better job about being clear in our expectations?

Maybe a screamer just wants to be heard.


-- doug smith




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